Support Centre — Expertini Research

How Can We Help?

The Expertini Research support team is available to assist researchers, subscribers, and visitors. Before contacting us, please check the resources below — your question may already be answered.

Self-Help Resources

• How to Submit a Paper — step-by-step submission guide
• Researcher FAQ — common questions for researchers
• Subscriber FAQ — common questions for readers
• General FAQ — platform-wide questions
• What is a Preprint?
• Google Scholar Indexing FAQ
• Pricing & Plans

Contact Support

Email us at research@expertini.com with:

• Your registered email address
• A description of the issue
• The URL of the relevant page (if applicable)
• Screenshots if helpful

We typically respond within 1–2 business days.

Report a Paper

To report a paper that may violate our policies (plagiarism, fabricated data, rights infringement), please email research@expertini.com with the paper URL and a description of your concern. We take all reports seriously.

Technical Issues

For technical issues with the platform, tools, or account access, please include your browser version and operating system in your support request. This helps us diagnose issues faster.

Book a Consultation

For institutional enquiries, partnership discussions, or bulk publishing arrangements, book a free editorial consultation.