Help Centre — Expertini Wire
Wire
Wire
Wire
Wire
Quick answers to common questions about distributing news and using Expertini Wire.
Getting Started
Account Questions
Q: How do I reset my password?
Go to the login page and click 'Forgot password?'. Enter your email and we will send a reset link.
Q: Can I change my role from Subscriber to Publisher?
Yes. Contact support with your corporate details and we will update your account type to allow for publishing.
Q: How do I delete my account?
Go to your profile settings and select 'Delete Account'. This removes personal data within 30 days.
Distribution Questions
Q: How long does editorial review take?
Most press releases are approved within 2-4 business hours during operating times.
Q: Why are my external links "nofollow"?
In strict adherence to Google guidelines for press release distribution, all external links are rel="nofollow noopener noreferrer" to protect the ethical integrity of our network and prevent SEO penalties.
Q: Will my news appear in Google Search?
Yes. Our platform architecture is optimized for rapid crawling, and most releases are indexed by search engines within 24–48 hours.
Tool Questions
Q: Why am I getting a 'daily limit reached' error on AI tools?
Standard Publisher accounts have a limit of 5 AI tool uses per day (e.g., Headline Optimizer). Upgrade to a premium plan for unlimited access.
Q: How do I export my campaign analytics?
Log into your Publisher Dashboard, navigate to 'Campaign Analytics', and select 'Export PDF/CSV' for white-label reporting.
Still Need Help?
Visit our Support Centre or email wire@expertini.com.