📑 OVERVIEWUnder general supervision, in a 24/7 online helpdesk, Customer Service Representatives will provide application support to end-users (customers) by performing the tasks requested by the client, analyze the issues while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password pr ...
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📑 OVERVIEWUnder general supervision, in a 24/7 online helpdesk, Customer Service Representatives will provide application support to end-users (customers) by performing the tasks requested by the client, analyze the issues while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password pr ...
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📑 OVERVIEWUnder general supervision, in a 24/7 online helpdesk, Customer Service Representatives will provide application support to end-users (customers) by performing the tasks requested by the client, analyze the issues while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password pr ...
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📑 OVERVIEWUnder general supervision, in a 24/7 online helpdesk, Customer Service Representatives will provide application support to end-users (customers) by performing the tasks requested by the client, analyze the issues while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password pr ...
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📑 OVERVIEW Under general supervision, in a 24/7 online helpdesk, Customer Service Representatives will provide application support to end-users (customers) by performing the tasks requested by the client, analyze the issues while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password p ...
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📑 OVERVIEW Under general supervision, in a 24/7 online helpdesk, Customer Service Representatives will provide application support to end-users (customers) by performing the tasks requested by the client, analyze the issues while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password p ...
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📑 IT Help Desk EngineerIT Helpdesk EngineerResponsibilities: Receive Service Request / Incident through phone, email and Helpdesk tool (Jira) Basic technical support at the EUC and network level : PC, IPad, Laptop, and LAN User Account Management (Add, Delete and Change) and follow Change Management processes. Handle alarms raised by ...
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📑 Your day to day activities will involve: Receiving calls and emails from clients to ensure closure of complaints and communicating the actions taken to the stakeholders in a poised and confident manner. Taking ownership of the request or complaint and ensuring they are handled effectively within TAT. Monitoring the helpdesk and customer service ...
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📑 Overview The role of IT Helpdesk Engineer Level 1 is to support the IT team in all aspects of technical service desk management, project tasks and monitoring. Key Accountabilities and main responsibilities Strategic Focus: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requireme ...
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📑 OVERVIEWUnder general supervision, in a 24/7 online helpdesk, Customer Service Representatives will provide application support to end-users (customers) by performing the tasks requested by the client, analyze the issues while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and p ...
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📑 Job DescriptionIT Support Helpdesk Technician - Manchester We are hiring for an IT Support Engineer to work for an IT Helpdesk business. The role will be working with and supporting external clients with IT issues over the phone and via email with a variety of technical issues focused on the Microsoft platform. The ideal candidate will have12 month ...
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📑 Description : Main function of Service desk agent will be to answer customer calls received on helpdesk ,so agent should be flexible in taking large number of customer query calls They act as a Single point of contact for users- they are responsible for direct interactions with client either by phone or by email Focal point for making se ...
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📑 OVERVIEWUnder general supervision, in a 24/7 online helpdesk, Customer Service Representatives will provide application support to end-users (customers) by performing the tasks requested by the client, analyze the issues while guiding users through step-by-step solutions. Solutions include, but are not limited to, ...
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📑 OVERVIEW Under general supervision, in a 24/7 online helpdesk, Customer Service Representatives will provide application support to end-users (customers) by performing the tasks requested by the client, analyze the issues while guiding users through step-by-step solutions. Solutions include, but are not limited t ...
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📑 Job DescriptionWe are loo ...
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📑 Job DescriptionPosition OverviewWe are accepting online applications from Neurodivergent Candidates for the position of IT Helpdesk Support to provide technical support to end users in a mobile endpoint and global multi-site infrastructure environment. Please note that all information provided in this regard will remain confidential to people outs ...
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📑 Job DescriptionWe are looking for an experienced Head-NOC Operations -Customer Support who will be responsible for managing all aspects of customer support, service & Operations. A key role is to ensure that the networking system runs efficiently without interruption. manage the business process in the organization. Develops the organization’s cust ...
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📑 Your day to day activities will involve: Receiving calls and emails from clients to ensure closure of complaints and communicating the actions taken to the stakeholders in a poised and confident manner. Taking ownership of the request or complaint and ensuring they are handled effectively within TAT. Monitoring the ...
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📑 Only Immediate joiners who can join within 0-7 days Responsibilities· Receive incoming support cases or tickets from end-users through various channels (e.g., email, phone, helpdesk ticketing system).· Review and assess the urgency and impact of each case, accurately categorizing and prioritizing them based on predefined criteria.· Monitoring Chat ...
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📑 Job Description This is a remote position. Bachelor’s/Master’s Degree or equivalent Candidate must be located in Australia and be willing to travel to designated project site at stipulated project milestones/events. Strong Oracle Functional expertise and industry Experience in EPC (Energy, Procurement and Construction) is preferred. ...
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📑 Review requirements, specifications and technical design documents to provide timely and meaningful feedbackCreate detailed, comprehensive and well-structured test plans and test casesEstimate, prioritize, plan and coordinate testing activitiesDesign, develop and execute automation scripts using open source toolsIdentify, record, document thoroughl ...
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📑 7+ years of experience in HR Helpdesk and HRSS domain with at least 2 years in a team management role Job description: Manage a team of Tier 1 Helpdesk and Employee Data Management employee – Voice and Email/Chat HR Helpdesk, ER related actions, Employee data Changes, Transfers, Exits and Absences. Lead and Deliver day to day operations – SLA/KPI ...
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📑 <p>Job Description : Oracle HCM Consultant (Functional)</p>Location : WFH/Remote (initially remote but the consultant should be ready to travel to Dubai and Kuwait)Experience : 6+ years Duration : 3 MonthsModules : OTL, Ab ...
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📑 7+ years of experience in HR Helpdesk and HRSS domain with at least 2 years in a team management roleJob description:Manage a team of Tier 1 Helpdesk and Employee Data Management employee – Voice and Email/Chat HR Helpdesk, ER related actions, Employee data Changes, Transfers, Exits and Absences.Lead and Deliver day to day opera ...
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📑 Job Description – L1 SupportQualification: Technical Graduate or Any Graduate with Hardware and Networking CourseCommunication: Average English and good at Hindi or Local LanguageLocation: Andheri East MumbaiPackage: INR 18152 CTC per Month (14465/- in hand)Experience: Fresher Roles and Responsibilities: Technical helpdesk work / Remote Desk wo ...
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📑 Description & SummaryA career in Finance, within Internal Firm Services, will provide you with the opportunity to help PwC in all aspects of our Finance internal function including financial planning and reporting, data analysis, and assisting leadership with overall strategy. You’ll focus on recording and analysing financial transactions, pa ...
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📑 Only Immediate joiners who can join within 0-7 days Responsibilities · Receive incoming support cases or tickets from end-users through various channels (e.g., email, phone, helpdesk ticketing system). · Review and assess the urgency and impact of each case, accurately ...
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📑 Only Immediate joiners who can join within 0-7 days Responsibilities· Receive incoming support cases or tickets from end-users through various channels (e.g., email, phone, helpdesk ticketing system).· Review and assess the urgency and impact of each case, accurately catego ...
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📑 Job DescriptionDepartment of Aviation is seeking Desktop Support resource that will be part of a team responsible for supporting workstations running on Windows 10 and higher platforms in a 24x7 operating environment. This role will be responsible for handling all Tier 1 & some Tier 2 issues. The Technician is responsible for “imaging” workstations ...
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📑 Job DescriptionAccount Manager - Product SalesBoston, MA (Remote - Must reside within the Greater Boston area)95K On Target Earnings (Base + Uncapped Commission)Health, Vision, Dental, Life, 401K, PTORequired:3+ years’ Account Management or Sales Exec experience (Farming and Hunting) Must have experience selling a specific, tangible product catalog ...
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📑 <p>Job Description - Oracle HCM Consultant (Functional)Location : WFH/Remote (initially remote but the consultant should be ready to travel to Dubai and : 6+ years </p><p></p><p>Duration : 3 Months< ...
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📑 Requirements- Min 1 year of relevant experience in a technical support role & 12 months on the current grade- Working Knowledge of Operating Systems such as Windows 7 & 10- Working knowledge of MS Office suite & Teams- Fair understanding of ITIL practices in Incident Management, Request Management & Problem Management. ...
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📑 typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.- Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role<b ...
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📑 **Position's Overview**At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow bot ...
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📑 Requirements- Min 1-3 years of relevant experience in a technical support role & 12 months on the current grade- Working Knowledge of Operating Systems such as Windows 7 & 10- Working knowledge of MS Office suite & Skype for business- Fair understanding of ITIL practices in Incident Management, Request Management & Problem Managemen ...
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📑 -Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.-typically, the Analyst level participates in a supportive role by acting as a liaison between customer and ...
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📑 About Us “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest ...
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📑 Min 1-2 years of relevant experience in a technical support role.• Working Knowledge of Operating Systems such as Windows 7 & 10 • Knowledge of identifying and troubleshooting issues related to System Configuration, Software & COTS applications• Working knowledge of MS Office suite & Skype for business• Fair understanding of ITIL practices in Inc ...
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📑 Senior Service Desk Associate - English Competitive Salary & Benefits Role Overview The Service Desk Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses, research, and resolves use ...
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📑 “Executive Helpdesk Services ” What this job involves: POSITION GOALS To Assist & Soft Services in accordance with comprehensive IFM contract between JLL & Shell KEY RESPONSIBILITIES The Executive must be a team player and work with other members of the team to meet other members of the team to meet all key performance indicators as se ...
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📑 Senior Service Desk Associate - EnglishCompetitive Salary & BenefitsRole OverviewThe Service Desk Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses, research, and resolves user ...
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📑 Requirements:Helpdesk Associate at Grade-4 position in Service DeskMust be a Graduate.Good communication skills with 6+ months of international calling experienceAbility to work independentlyAdhere to organizational policies and procedures Must possess excellent customer handling skillsShould be comfortable to work in rotational shift.Excellent Ver ...
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📑 Requirements – • Min 1-3 years of relevant experience in a technical support role & 12 months on the current grade • Working Knowledge of Operating Systems such as Windows 7 & 10 • Knowledge of identifying and troubleshooting issues related to System Configuration, Software & COTS applications • Working knowledge of MS Office suite & Skype for busi ...
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📑 JLL supports the Whole You, personally and professionally.**You will also be responsible for**:Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services. ...
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📑 **Job Requirements**: Min 1 Year of experience, Fluent english**Job Qualification**: Any Graduate**Job Location**: Gurugram**Responsibilities**:Prioritising the facilities’ needsWorking with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that a ...
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📑 typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.- Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role<b ...
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📑 **Position's Overview**At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow bot ...
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📑 Requirements: Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Ability to work independently Adhere to organizational policies and procedures Must possess excellent customer handling skills Should be comfortable to work in rotational shift. Excel ...
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📑 -Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.-typically, the Analyst level participates in a supportive role by acting as a liaison between customer and ...
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📑 Overall Role Objective : A helpdesk is one point of person for the interaction of owners for resolution of the queries/complaints. Section III: Key Responsibilities and Accountabilities of the role Role Key Accountabilities Information on guidelines/ Sop’s & helping hands for the owners. Manage entire helpdesk ...
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