Our Alexa Product Advisor (part of Alexa Shopping) vision is to provide the best possible answers for a wide range of questions around product being asked by the customer. The first step in providing these answers is to form high quality classification and machine understanding of natural language questions into their core components (shape, product references, attributes, pronouns etc). Alexa Shopping is looking for an experienced Sr Data Scientist to be a part of a team solving complex natural language processing problems and customer demand insights (including segmentation analysis and personas building using big data, ML and potentially AI). This is a blue-sky role that gives you a chance to roll up your sleeves and dive into big data sets in order to build simulations and experimentation systems at scale, build optimization algorithms and leverage cutting-edge technologies across Amazon. This is an opportunity to think big about how to solve a challenging problem for the customers and understand their requirements for products. You will work closely with product and technical leaders throughout Alexa Shopping and will be responsible for influencing technical decisions in areas of development/modelling that you identify as critical future product offerings. You will identify both enablers and blockers of adoption for product understanding, and build programs to raise the bar in terms of understanding product questions and predict the shaping of customer utterances as we move from simple to complex utterances. The ideal candidate will have extensive experience in Science work, business analytics and have the aptitude to incorporate new approaches and methodologies while dealing with ambiguities in sourcing processes. Excellent business and communication skills are a must to develop and define key business questions and to build data sets that answer those questions. You should have a demonstrated ability to think strategically and analytically about business, product, and technical challenges. Further, you must have the ability to build and communicate compelling value propositions, and work across the organization to achieve consensus. This role requires a strong passion for customers, a high level of comfort navigating ambiguity, and a keen sense of ownership and drive to deliver results.