Smart Home Field Technician – Columbia, MD

  • Company:
    Amazon
  • Salary:
    negotiable / monthly
  • Job type:
    Full-Time
  • Posted:
    23 hours ago
  • Category:
    General Labor

With Alexa devices proliferating across homes, offices, cars and mobile, Alexa is going to play a significant role in helping customers capture their needs in the moment. The Alexa Shopping Team is enabling this vision by becoming the preferred way to capture and manage customer’s grocery needs. By combining the ease of talking to Alexa with social shopping through sophisticated AI, we will transform how customers shop in stores and online. We will help customers anticipate and keep track of what they need, help them save time and get the best value during shopping. We will ensure they always get everything on their shopping list without forgetting anything. The Alexa Shopping group is seeking a talented and experienced Senior Technical Program Manager for our Proactive Notifications team. In this role, you will lead multiple high impact projects for the notifications and hints platform in Alexa Shopping, coordinating with various teams across the organization. Our platform enables teams across Alexa shopping and beyond to deliver the most useful notifications and hints to our customers while maintaining a high bar for CX. As a leader in this space, you will work with stakeholders and partners across the org to innovate on behalf of our customers, while providing effective mechanisms to track execution which lead to successful launches of new functionality. We prefer candidates who can thrive in a fast paced, high energy and fun work environment where we deliver value incrementally and frequently. We value highly technical, hands-on, data-driven leaders who know their subject matters deeply, are willing to learn new areas, and are hardwired towards engineering excellence. We look for individuals who will set aside meaningful time to develop themselves and their teams as we continually learn from customers.