Skill: dml , ajax , database , java , apache , linux , j2ee , debugging , html , technical skills , cloud services , oracle , information management , os , windows , application management , content server , written communication; Exp: 3-7 years; The resource will be part of a Cloud Services team providing Application Management and Maintenance for OpenText customers spread across the globe. Wide breadth of skills enabling one to solve complex problems in the areas of Application Availability, Performance and Capacity both in terms of incidents and problems. Experience in Production Operations (or Support) and Software Maintenance are a must. You are great at Responsibilities Install, configure, maintain and monitor one or more OpenText (OT) products/solutions in the Cloud OT Cloud, Customer premises, or 3rd party IaaS. Troubleshoot and find resolutions/workarounds to incidents Design, develop and test fixes for problems arising on top of customizations to OT products Research and fix problems in configuration mainly at Application Level, also demonstrating adequate knowledge of OS and Network as applications work in that context. Problems can be related to availability, performance, or capacity. Assist the project team in the development of customizations Work on performance tuning Performing deployments and applying product patches. Peform Upgrades, Migrations. Work in shifts Morning, Regular, Afternoon and Night on rotation basis. What it takes Skill set required 3 to 7 years of experience supporting one of more of the following OpenText products Content Server, Process Suite, OTMM, xECM, CEM products etc., including development and maintenance of customizations. Technical skills Programing and scripting Core Java, J2EE (Certification preferred), HTML, Ajax Operating Systems Linux and/or Windows. Web and application servers (any one or more of) Tomcat, Apache, IIS Directory Services Open-LDAP, Active Directory, OTDS Database MSSQL, Oracle (DML and routine maintenance tasks) Troubleshooting and debugging Excellent communication / presentation / verbal and written communication skills. Definite Plus Prior experience working in an ISO27001 certified work environment ITIL Foundation certification At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.
Function: IT Software : Software Products & Services