DESCRIPTIONDo you want to be instrumental in the success of some of Amazon’s strategic and highly impactful projects and programs? Amazon’s Finance Operations Payroll team has an immediate opening for a Program Delivery Specialist (PDS) as an individual contributor, with spoken and written fluency in English, whose experience illustrates a clear ability to drive business decisions based on data analytics, manage stakeholder engagements, and drive projects in Payroll to meet medium and long-term business needs.
The PDS is self-driven, team focused, and goal oriented with an objective in delivering business solutions that meets the users’ needs. The Global Payroll PDS is a member of a Global Payroll Program Delivery team. We are a fun and diverse team with members in several different countries.
The Program Delivery function is within the Payroll team (Finance Operations) and as such this position will work with Leadership in Payroll Operations, Vendor Management, Operational Excellence, Technical Initiatives team and Workday migration within Payroll to build and deliver high impact successful Global programs and projects, that will support the drive inputs for the global & regional performance dashboards, stakeholder engagement, financial monitoring and readiness, change request management, data management etc. In addition, at the core, PDS will be responsible to support the Global Payroll Program Delivery for all Global Payroll projects in partnership with the relevant stakeholders.
Roles & Responsibilities:
Ability to build strong relationships with stakeholders and key partners for the program.
Lead projects for Payroll of medium & large scale and complexity e.g. new vendor transitions, transformation projects, integration projects, or partner led Payroll projects.
Work along with Payroll Operations, vendors, and internal teams to develop and constantly evolve standard dashboard formats and publish them to the stakeholders for discussions and reviews on an ongoing basis.
Work along with InfoSec, Payroll Operations, vendors and internal teams across regions, understanding vendors’ data sharing use cases, requirements, pain points, and challenges. Work with vendors / third parties to deep-dive into a wide range of security disciplines and develop risk assessments to maintain Amazon data handling requirements for third party relationships.
Manage certain critical centralized tasks (~ shared services) e.g. review vendor financials and provide cost saving recommendations, drive vendor BCP program, provide strategic vendor RFI and RFP support to enable successful vendor due diligence.
Ability to roll up sleeves and operate as an individual contributor to get the job done; at the same time be able to guide stakeholders toward an objective.
Work with stakeholders to understand the users’ goals and objectives and identify success criteria.
Manage and present data to drive strategic business decisions.
Work with all stakeholders to ensure implemented solution meets defined success criteria.
Partner with the rest of the PD Global team, PMO and Payroll teams in assessing tools, approaches, processes, methodology and techniques to improve efficiency.
BASIC QUALIFICATIONS8+ years working experience in different business/functional teams, should have implemented complex projects in the areas of product & platform transformation, project management, preferably in the HR/Financial filed.
Payroll implementation experience.
They should have strong background in testing strategies.
Solid experience in conducting metrics review meetings with senior stakeholders and customers; exceptional communication and senior stakeholder management skills. Ability to work effectively with cross-functional teams, to deliver projects and initiatives.
Strong understanding of financial spend; ability to review cost metrics and drive cost improvements as an enterprise program with operations and other stakeholders.
Data analysis and modeling skills using multiple systems and sources.
Basic experience in vendor management, RFP and RFIs.
Excellent verbal, visual, written and listening skills.
Excellent organizational, facilitation, analytical and collaboration skills.
Ability to create structure and provide leadership in ambiguous situations.
Ability to thrive in a fast paced, ever changing environment.
Ability to excel both independently and in a team environment.
Able to navigate somewhat ambiguous situations, identify and solve for blockers, and know when to escalate to keep the project moving forward.
Excellent interpersonal skills with the ability to communicate and influence at all levels in a matrix organization.
PREFERRED QUALIFICATIONSExperience with Payroll vendors.
Background in Financial / HR / Payroll services.
Experience in dealing with 3rd party stakeholders
Automation experience e.g. VBA, Macros, advanced MS Excel
Strong process documentation skills.
Experience in PM tools.