Job Description SummaryThe Laundry Attendant (LA) works with the Housekeeping Management Team to work in the commercial laundry facility. The LA’s responsibilities include cleaning and storing linens in a timely, organized manner to ensure that hotel’s laundry and linen needs are met. The LA may be scheduled to clean guest rooms and public space areas in accordance with time, product and placement standards to ensure total guest satisfaction.Job DescriptionJob DescriptionDUTIES AND RESPONSIBILITIES:Ã¯â Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the SonestaG.U.E.S.T. standards.Ã¯â Receive soiled and sort all articles by kind, color and degree of soil. Inspect all laundry and linens and records alldamaged or stained items.Ã¯â Operate washers and dryers according to hotel standards and manufacturers’ guidelines.Ã¯â Monitor laundry supplies and equipment to ensure they are sufficient and in working order.Ã¯â Fold and store clean linens, report damages to supervisor.Ã¯â Clean and service assigned rooms or areas according to established standards and procedures including makingbeds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning thekitchen area, room refrigerator, microwave, coffee maker, dishware, etc.Ã¯â Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to beserviced to supervisor according to established procedures.Ã¯â Report needed repairs or unsafe conditions to supervisor.Ã¯â Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guestsatisfaction.Ã¯â Minimize waste of supplies and amenities within all areas of the laundry and housekeeping.Ã¯â Handle all lost and found items according to established procedures.Ã¯â May regularly assist with deep cleaning projects.Ã¯â Promote teamwork and quality service through daily communication and coordination with other shifts anddepartmental management.Ã¯â Ensure compliance with federal, state and local laws regarding health and safety services.Ã¯â Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:Ã¯â Some previous commercial laundry experience preferred.Ã¯â Previous background from the extended stay industry preferred.Ã¯â Ability to speak, read, and write fluent English is preferred; other languages beneficial.Ã¯â Basic reading, writing and mathematical abilities are preferred.Ã¯â Frequently standing up, bending, climbing, kneeling, and moving about the facility.Ã¯â Carrying, lifting or pulling items weighing up to 75 pounds.Ã¯â Will be required to regularly use commercial cleaning chemicals.Ã¯â Will be required to work mornings, evening, weekends, and holidays.Additional Job DescriptionBenefitsSonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Health Benefits (Health & Dental Insurance)401(k) Retirement PlanVacationSonesta Hotels & Other Outlets DiscountsPaid HolidaysSick DaysEducational AssistanceEmployee Recognition ProgramsNewborn & Adopted Child LeaveSpousal & Domestic Partner LeaveLife InsuranceShort Term DisabilityLong term DisabilityEmployee Referral ProgramCredit UnionDirect DepositEmployee Activities & EventsUpon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.