IT User Experience Business Intelligence Lead

  • Company:
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    2 months ago
  • Category:
    Software Services | Internet/Dot com/ISP

Skill: information technology , user research , ux , visual design , prototyping , bi , database , information architecture , user experience , interaction design; Exp: 5-8 years; Information Technology Position Summary At BCG we are working on digitally transforming how we work. As part of this work we want to accelerate business activities, processes, competencies, models and the user experience to fully leverage the changes and opportunities ofdigitaltechnologies and their impact in a strategic and prioritized way. The newly created User Experience (UX) team at BCG is a team of experts comprising a variety of UX-related competencies who work across the organization to Design and drive the enterprise UX strategy and roadmap Embed UX best practices into the organizational mind set Align the various demands of business and IT strategies with the UX strategy Deliver visual design, interaction design and prototyping Provide content strategy and information architecture direction Conduct usability tests Design, drive and coordinate user-feedback gathering mechanisms Coordinate and execute targeted user research activities Preserve the results of earlier UX improvements for ongoing knowledge capture As an User Experience Business Intelligence Lead you will need a passion for data capture, analysis and presentation to support digital transformation and user experience efforts at BCG. You will need to be competent with data science methodologies and application, a problem solver, collaborative, independent and able to translate complex data points into a story that influences change. CountryIndia City/Town New Delhi Employee TypeRegular Job Type Full time Job Responsibilities Develop and leverage innovative scripts, tools and data science / analytical methodologies to synthesize user feedback and other IT data to determine trends, outputs and drive decisions Develop approaches to report on and visually bring the data to life Help design user quantitative and qualitative feedback capture methods according to individual IT project needs Support various user research efforts Provide input into the Voice of BCG program to facilitate consolidation of user research and IT data into a searchable database Define and document repeatable and scalable processes for data analysis and presentation Collaborate with other team members and stakeholders to achieve project goals Ask smart questions and champion new ideas Use experience and industry research to help BCG evolve innovative data science approaches Basic Job Requirements Masters degree in Information Sciences, Data Science or a similar field preferable At least 5 years relevant industry experience Strong analytical skills to see through the data and analyze it using various techniques and tools to find the conclusions Attention to detail with critical thinking – ability to be vigilant and precise with important IT data, and to be able to derive insightful conclusions based on the information Communications skills experience translating and presenting complex data in a clear and understandable way Proficient across the Microsoft Office suite of software, particularly Excel and PowerPoint Proven experience with analytical data manipulation and visualization tools, techniques and languages, e.g. R, Python, Tableau, Alteryx, Power BI, etc. Experience with user feedback tools and methodologies Experience with user research approaches Adept at defining technical information and data architectures Understanding of Enterprise User Experience, its impact, value and measurement Some experience of Service Now beneficial Process-oriented and analytical working style who can balance multiple projects Strong work management, organization, and planning skills, based on an understanding of relevant processes and business needs Fluent English language skills, both written and verbal communications skills Normal working hours will be adhered to, however, some flexibility may be required to take meetings outside of these hours There may be some infrequent international travel to London, Boston and other IT centered locations Additional Information Work Environment BCG is proud to offer a highly competitive compensation and benefits package to all of our full-time employees. We offer a competitive base, individual performance bonus, retirement/pension benefits and comprehensive health and dental coverage. BCG supports a culture focusing on both career and professional development, we offer our employees access to world class trainings through our Learning at BCG (LAB) platform, as well as tuition reimbursement for relevant courses and certifications. BCGs Business Services Team (BST) is the operational heart of our business and is invaluable to our success. Within BST, functions support Local offices and Regional jurisdictions. Global and centralized initiatives sit with Global Services (GS), a network of 1000 professionals in 30 countries though the majority of GS staff sit in our hub cities Atlanta, Boston, New Delhi, London, Munich and Madrid. Global Services (GS) consists of a varied range of functions providing corporate support of BCG’s business and strategic priorities for example, Finance, Legal, HR, Marketing, IT, Risk, Partner Services and more. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services rapid growth and expansion over the last few years has created a need for strong operations management, governance and leadership to better enable Global Services to support BCGs world class Consulting & Knowledge and Analytics divisions. Global Services is in short the backbone of BCG and our ability grow apace with the other divisions and to continue to attract and develop top talent, directly impacts the entire Group. Company Information The Boston Consulting Group (BCG) is a global management consulting firm and the worlds leading advisor on business strategy. We partner with clients from the private, public, and not-for-profit sectors in all regions to identify their highest-value opportunities, address their most critical challenges, and transform their enterprises. Our customized approach combines deep insight into the dynamics of companies and markets with close collaboration at all levels of the client organization. This ensures that our clients achieve sustainable competitive advantage, build more capable organizations, and secure lasting results. Founded in 1963, BCG is a private company with offices in more than 90 cities in 50 countries. For more information, please visit Non-discrimination Statement The Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. In addition, as a federal government contractor, BCG maintains an affirmative action program which furthers its commitment and complies with recordkeeping and reporting requirements under certain federal civil rights laws and regulations.BCG is an E-Verify Employer. Click here for more information on E-Verify. VEVRAA Federal Contractor

Graphic Designing/Animation/Web Designing


Experience: 5-8

Function: IT Software : Software Products & Services