Hiring for Phone Banking Officers on Banking Payroll

  • Company:
    Hy Fly Consultancy
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    2 months ago
  • Category:
    Banking | CRM/CallCentres/BPO/ITES/Med.Trans

Skill: Mortgage Loans , telesales , icici , serco , coverfox , intelenet , BPO , Call Center , Customer Care , business associate , inbound , Outbound Calls , Lead Generation , Cold Calling , BMS; Exp: 3-8 years; Urgent Opening in Bank on Bank Payroll!!Profile Personal Banker Location Andheri East /Thane/ Navi MumbaiFresher Graduates are welcome.Job DiscriptionLooking for Passionate People who are good at servicing customers bank account and then Value add to their account.Handling Inbound calls/ Making Outbound calls to allotted privilege customersResolving Customers query for their Saving account, Demat Account etcProactive Updates to customers on their investment opportunities in Mutual Funds, Fixed Deposits, Stock acquisitions, Insurance opportunities etcExcellent English communication requiredGood Convincing SkillsGraduation CompulsoryGiving end to end Resolution to customer on calls and providing WOW serviceUpselling Banking Products. Salary start from 13K to 35k USP> Leading Bank> On Bank Payrole> Pick up & drop facility provided till nearest station (Coming & Going)Virtual Relationship Manager -Phone BankingMNC Bank Payroll call 7738521154- PriyaOr email your resume on hyflyjobz@gmail.comHy Fly Consultancywww.hyfly.inFree Placement / No ChargesProfile – Virtual Relationship ManagerExperience – 1 – 7 yearsPackage upto 4.5LPA CTCLocation – Navi Mumbai, ThaneJob Description To exclusively handle Wealth/Privy inbound calls- schedule equivalent experience profiles fromother competitorsDifferentiated training to make them universalphone bankingofficers cross training in cards,liabilities, assetsThis skill will also do cross sales with assigned customer based mapped to themMeasure of outcomes NPS, Service Level, Service Quality and Sales.Responsible for quality communication and customer servicing within laid down productivityand service benchmarks.Ensure customer “delight” and consistent service experience, including timely resolution ofcustomer queries/issues.Complete the logs specified by the process (End-of-day target)Adherence to Information Security norms & quality process norms.To be aware of and comply with any updates about the processAct on the feedback given by Team Leader/Team Coach or Quality or on the coaching providedto the team as guidelines for improving performance

Telemarketing | Voice Process – Both BPO Type | Insurance Advisor | Personal/ Retail Banking


Experience: 3-8

Function: BPO / Customer Care / ITES / KPO / Telecaller | Finance / Insurance Services