Field Operations Tech

Amazon Web Services (AWS) is looking to hire an experienced and highly motivated Data Center Technician to install and support AWS deployments in the US About You: You are someone who is highly autonomous, very detail oriented and possess very strong written u0026 verbal communication skills. You are a high performer with a "can do " attitude. You will be required to travel between locations to install, service, and retrieve AWS equipment. You will be expected to manage your time on site and coordinate materials and labor to ensure that our very high standards are met in the most cost-efficient way possible. You will have experience building relationships with internal teams and customers along with innovating effective solutions to meet issues u0026 problems as they arise. You have previous hands-on technical troubleshooting experience and a proven ability for solving complex problems. Most of all, you will have a passion for technology along with a desire to be the best at your job every day About the Role: As a Field Data Center Technician in AWS, you will get to help deploy and maintain AWS cloud computing infrastructure across a number of locations. This is a customer facing role and requires professionalism and excellent communications. Your activities will include (but not limited to): Installing and expanding data center infrastructure. Troubleshooting network installations u0026 configurations. Diagnosing and fixing failures. Thinking proactively while working to fix issues before they are realized. Driving the team to improve operational efficiency through the identification and development of SLAs, metrics, monitors, procedures, tools, and documentation. Carrying a pager/cell phone for communication, information, emergency, and on-call situations. 50-60% travel required (domestic and international). The position has an on-call component, you should be prepared and willing to participate in a rotating on-call roster. The position may require weekend work on a rotational basis, you should be prepared and willing to participate in weekend work. Physical Requirements Lift up to 49 lbs and participate in team lifts of 50+ lbs. Push or pull heavy objects into position. Some work in cramped spaces or elevated locations. Work at heights and from ladders. Work in noisy environments.