Engineer, Sr. (Contractor)
Qualcomm Technologies, Inc. at http://www.qualcomm.com/about/businesses/qct
Engineering – Customer Engineering
South Korea – Seoul
The position is for engineering account management Role. The individual will support customers (Licensee, Carrier, Local Brand) to manage product roadmap and planning. Candidate needs to work closely with the customer to pre-define device specification (IMS, UI, camera, etc) and exchange with internal team on the technical feasibility. Align customer schedule and launch plans with QC software release schedule. As the account management lead, drive customer on training needs, design review, technical support and issue escalation with dedicated CE team. For the projects working with other regions licensee, candidate will need to drive other regions TAM to follow up issue resolution. Must be able to define/understand customer technical request and deliver to internal team for appropriate execution. Will be interfacing with Business Development/Product Marketing team to understand project time-to-market and achieve customers goal. To provide regular update of customer project status to upper management team.
Good communications skills at all level, being proactive to interact with customer and internal global team are advantages.
Prefer to have some years of professional work experience in the following areas and Able to narrow down and define the issue at the screening stage and work with respective CE team – Understanding of smartphone design cycle and risks associate throughout the process -project management experience in wireless mobile industry, PMP certificate is an advantage -software or hardware experience in smartphone development process – good cross-functional team communication and management skills.
oAccount Management on technical perspective
osound knowledge of mobile/wireless device industry
oHardware or software experience in mobile or wireless communication design is advantage
oUnderstanding of technical issues that raised by customers
BEng degree in Electronics, Electrical or related
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.