Electronics Customer Support Engineer

  • Company:
    Ambetronics Engineers Pvt. Ltd.
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    2 months ago
  • Category:

Skill: Back office; Exp: 2-4 years; Role includes customer support, back office support for onsite service team which includes following task for Timer and Scanner related products.Ensure timely Documentation preparation for customer (DQ/IQ/OQ/PQ)AMC Calibration and Due date data maintenanceMOM Report, Service report, data filingWork order file maintenancePayment follow upBack office support for Onsite team and material arrangement from officeTelephonic and online support to customer.Make CSS quotation for repair or visit chargesCoordination between stores and css department for raw material requirement, other instruments for supply or servicing, replacement.Follow up with customer for pending materialCoordination with Accounts department for Invoice, PI processing, cash arrangement for service engineerRepairing of instruments based on requirementCustomized calibration reports based on requirement

Production/Manufacturing/Maintenance | QA/QC | Service and Repair | Quality Control


Experience: 2-4

Function: Production / Maintenance / Service Engg. / Manufacturing / Packaging | Quality / Process Control