At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.
**Your Role and Responsibilities**
You thrive on removing roadblocks to productivity.
You have an analytical approach that never losses sight of human relationships.
You are ready to help raise the bar in elevating Design practice to its fullest potential.
You are our new Design Operations Lead.
As Design Operations Lead, you will advance our Design practice by solving challenges and building processes in a holistic, integrated way that creates a high-performing environment across our organization. In this critical position, you will work closely with our Design Executive and Design Leaders as a strategist, advisor, and implementer focused on the full range of business needs, including resource allocation, metrics, procurement, hiring forecast, and funding/budget support. The ideal candidate will work alongside all Design team members as well as interact closely with peers in Offering Management and Engineering enabling the team to build superior client experiences.
+ Serving as a bridge between Design Executive, Management, and Design organization to drive key strategic initiatives forward.
+ Measure, improve, and maintain Design metrics (health, culture, and performance), ensuring alignment with businessobjectives and and communicate KPIs to stakeholders, including our executive leadership
+ Defining and driving our strategy for portfolio planning and management, metrics, talent forecastingand budget and business planning.
+ Establishing operational processes, standards, and best practices with the goal of improving cross-functional collaboration, workflows, project estimations and resourcing.
+ Collaborating across the entire Design organization to manage process and policy communications and provide transparency into key project and program activities.
Poughkeepsie, NY (IBM Studios Pok) or New York City (IBM Astor Place)
**Required Technical and Professional Expertise**
+ Bachelor’s degree required. MBA or Master’s degree highly preferred.
+ Demonstrated experience leading operations within a large, complex organization (Design function preferred)
+ Demonstrated experience in project management, collaboration and facilitation skills to work across businesses, sectors, and functions.
+ Self-driven, thrives in ambiguous situations and is capable of achieving results with globally diverse team members.
+ Highly analytical, able to interpret and translate data, visual models/dialogue and aggregate into tangible plans and meaningful actions to drive results
+ Excellent written and verbal communication skills
+ Extremely organized and able to manage competing priorities, gain stakeholder alignment to move initiatives forwar
**Preferred Technical and Professional Expertise**
Passion for emerging technologies and hunger to innovate
Experience in other Design led transformation efforts
**About Business Unit**
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate – they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
**Your Life @ IBM**
What matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
**Being You @ IBM**
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.