*Customer Advisor, Enterprise Commercial

  • Company:
    Amazon
  • Salary:
    negotiable / monthly
  • Job type:
    Full-Time
  • Posted:
    23 hours ago
  • Category:
    Customer Service

Where will Amazon’s growth come from in the next year? What about over the next five? Which product lines are poised to quintuple in size? Are we investing enough in our infrastructure, or too much? How do our customers react to changes in prices, product selection, or delivery times? These are among the most important questions at Amazon today. The Forecasting team in the Supply Chain Optimization Technologies (SCOT) organization is dedicated to answering these questions using statistical methods. We develop cutting edge data pipelines, build accurate predictive models, and deploy automated software solutions to provide forecasting insights to business leaders at the most senior levels throughout the company. We apply advanced statistics, deep learning and machine learning techniques to improve forecast accuracy, while tackling cutting edge "big data " problems in storage and computation. We need a creative, smart and enthusiastic thought leader with a background in product innovation and analytics ready to take the lead for building the right products for forecasting for all kinds of Amazon businesses and products. We are building a new team and this is an opportunity for you to define the product vision for this space. We want to develop predictive models and provide business insights on seller behavior on the Amazon Consumer platform. We will build models to produce forecasts of unit sales and revenue by seller segments and drive adoption of these forecasts by various teams within Amazon for financial and operations planning. We will provide insights on the impact of seller selection, product selection and fees on the long-term growth of the business, and provide recommendations to drive future growth of the seller platform. As a Product Manager-Technical, you will work closely with a team of scientists as well as software engineers to build machine learning models. You will have the opportunity to learn how to effectively translate business problems into solutions leveraging cutting-edge Data Science techniques. The ability to collaborate with and earn trust from engineering and science stakeholders is critical to this role. A successful leader in this role will be able to deliver in an ambiguous and quick moving environment. Key Responsibilities: Define the vision for our products, and work with scientists and engineering to achieve that vision Dive into data to understand areas of opportunity, defects, and customer needs Build the roadmap u0026 vision for forecasting systems within Amazon Come up with innovative solutions working with scientists and engineers on new forecasting challenges Communicate and earn trust with our customers in finance, retail, operations and others Establish the products goals and review metrics to identify opportunities and deliver success Define product requirements based on an intimate knowledge of the customers, retail business and supply chain processes Amazon is an Equal Opportunity Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.