Urgent opening for CLIENT RELATIONSHIP MANAGEMENT

  • Company:
    Eagle Security.
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    1 week ago
  • Category:
    Security/Law Enforcement

Skill: Meetings , communication , presentation; Exp: 3-5 years; Greetings from Eagle Security and Personal Service !We are hiring self-motivated people who are best in their knowledge and experience for the profile of Client Relationship Manager in our company Eagle SPS India Pvt. Ltd.Position Offered Client Relationship Manager (CRM)Education Graduate or Post GraduateJob Location Goregaon ESalary Best in the IndustryTravelling 5kMandatory English, Hindi (Marathi, Gujarati, Tamil, Kannada- optional)JOB DESCRIPTION Creating a database of clients with respect to clients like name, address, email ID, broad line number, contactdetails, birth date, designation, work order and agreement details-start and end date,Coordinating with clients and sales department for renewal of Expired Agreement.vGeneration of leads from reference and cultivation of client.vResponding to escalation emails of the clients.vHandling the inbound calls of the clients and understand the issues and concernsAddress operational issues and concerns in a timely fashion.vSupervise operations team to ensure operational excellence and excellent client services.vDevelop and maintain operational guidelines as per the feedback received from clientsGenerate operational reports for management as neededTo create weekly, monthly, quarterly reviews of the services to the management.vPrepare and manage correspondence, handling reports and record keeping of the officers.vKey Responsibilities Handled-2-3 Meeting dailyMaintaining and keeping records of Clients.Communicating with clients for issues and concerns. Coordination with the different department and overall handling of Client requirements.Handling Escalations. Meetings and training for the improvements of service.Renewal of contracts. Kindly share updated resume along with your passport photographs & Share updated resume to hr2@eaglesps.com

Management Consulting

Degree: 

Experience: 3-5

Function: Management Consulting Practice / Freelancers / Entrepreneurs