UC Collaboration Engineer

  • Company:
    NetEnrich Technologies Pvt Ltd
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    2 months ago
  • Category:
    Software Services

Skill: switching , noc , cisco routing , ccna voice , ccnp , cisco , cisco certified network professional , it infrastructure management , cisco ios , ccna; Exp: 5-8 years; NetEnrich A Better Way to Manage IT from the Closet to the Cloud NetEnrich ( www.netenrich.com ) offers the IT channel a comprehensive suite of Closet to Cloud packaged services for remote IT infrastructure management and enterprise IT operations. The companys innovative Service Delivery Framework gives solution providers and MSPs instant access to a proprietary NetEnrich Service Gateway (NSG) and Agent technology platform which powers a highly secure ISO 27001 Network Operating Center (NOC) available 24x7x365 using ITIL-based Standard Operating Procedures (SOPs) and methodologies, for a better way to grow and scale an IT services business. Partners purchase NetEnrich services on a annual or monthly service contract to enhance or augment their IT operations, some choose to resell NetEnrich services directly to their end customers. Qualifications 5 Years of experience in troubleshooting and/or implementing Cisco UC Collaboration Suite of products. Cisco Certified Network Administrator -CCNA Voice Cisco Certified Network Professional CCNP Voice Proven history of success working for Managed Service Partner in Customer facing support environments. Technical Skills Knowledge (extensive hands-on experience) of Cisco UC applications, including Cisco Unified Communications Manager, Cisco Unity, Cisco Unity Connection, Cisco Unified Contact Center Express Administration/configuration experience, Scripting experience, Calabrio Workforce optimization products experience Cisco Meetingplace/Webex, Cisco Emergency Responder Cisco client UC applications, i.e., Jabber, IP Communicator, CUCiMOC, etc Working knowledge of Cisco IOS as it pertains to Cisco routing and switching products CCNA level understanding or better Understanding of Cisco MediaNet concepts and configuration Familiarity with Microsoft Active Directory, Exchange, and Lync Video Solution design experience with Tandberg and Cisco Telepresence hands-on technical experience Open Text Rightfax implementation experience Cisco Digital Media Solutions Educational Background Bachelors Degree Cisco Certified Network Administrator -CCNA Voice Cisco Certified Network Professional CCNP VoiceCisco Certified Network Professional CCNP Voice Send your resumes tojobs@netenrich.com



Experience: 5-8

Function: IT Hardware : Hardware Products & Services