Skill: training , learning , recruitment , communication , time management , presentation skills , recruitment process , processing; Exp: 0-3 years; For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 18,500 employees globally. We serve the worlds most-sophisticated clients from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands. We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology. And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater. As of September 30, 2018, Northern Trust Corporation had $10.8 trillion in assets under custody/administration $8.2 trillion in assets under custody $1.2 trillion in assets under management $132 billion in banking assets Position Title Technical Coordinator, US Income Collections Job Description The primary responsibility of the Technical Co-coordinator is to process all forms of Income events and assisting with verification of process. Should be the subject matter expert and support the team with the research and resolution of complex queries, having processing and market specific knowledge. May have direct interaction with committees and/or Senior Management. The Technical Co-coordinator will report to the US Income Collections Team Leader and assist with enhancing the team knowledge levels and maximizing the effectiveness of the team. Should be highly flexible and adaptable to assume different responsibilities as business environment demands. Able to serve as a key subject matter expert and train to other partners in the team. May manage daily operational activities and supervise day-to-day work of partners (but not a formal management role). Competencies/Core Skills Strong subject matter expertise in understanding of the securities operation business, with an in-depth knowledge of day-to-day Income process Sound understanding of various teams within Entitlements division and their workflow. In addition, must have knowledge of Market specific nuances which affect Income event work flow Demonstrate strong corporate actions (Income Event) knowledge and perform oversight on daily activities, identify control gaps and mitigate the same Strong organizational, analytical, time management and problem solving skills Ability to grasp new concepts quickly and applying all the bespoke procedures for the new migrated clients Adherence to Standards & Procedures and the promotion of best practices Ability to lead and manage projects and system development changes Demonstrates an excellent understanding of effective risk management Ability to work well under pressure and be able to work as part of a team with minimal supervision Ability to work on own initiatives and act as a back up to run the process in the absence of Team Leader Roles & Responsibilities Develops and maintains specific subject expertise and provide inputs to team Building effective working relationship with Chicago QA Team and other business units to resolve issues and minimize exposure Provides hands on training for new staff and cross training for experienced staff Ensures response/resolution is completed within the established deadlines/SLAs and appropriate priority levels are applied to key client deliverables Provide input towards continuous improvement of procedures to maintain highest possible efficiency and risk mitigation Excellent communication and presentation skills Serves as a resource to clients, partners, and team members for clarity, understanding, and information regarding the events handled by the team Develops process improvements or creating projects that benefit division/department initiatives Recognize & execute process improvement opportunities and make constructive suggestions towards achieving efficiencies & productivity Identify potential risk situations, ensuring appropriate management and escalation Lead & manage projects on the domain in conjunction with Global Teams Identifies trends, concerns and root causes of departmental issues and errors Contributing to the effective enhancement of existing systems by working with stakeholders to translate their needs into application and operational requirements Responsible for ensuring all Procedural updates are incorporated into relevant Income Procedure Documents in conjunction with changes being released into Production Maintains technical knowledge of operations and how operation relates to other operating areas Experience Sustainable performance demonstrated through examples/evidence, the above listed core skills and competencies in the current role over a period of at least 24 months Minimum 48 months in Securities Operations experience, including at least 24 months in the role of a Senior Analyst. Experience in Corporate actions (Income events) will be added advantage Should be open to work for Night Shift Visit our Careers Site and Talent Network at http//careers.NorthernTrust.com Like us on http//Facebook.com/NTcareers and Follow us on Twitter @NTcareers It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development. Disclaimer Northern Trust does not authorize external parties to conduct recruiting events or extend offers of employment on its behalf. It is also not our policy to charge or collect fees of any kind from educational institutions or from candidates for participation in a recruitment event, recruitment process, or to receive offers of employment. Any person or organization dealing with unauthorized parties, is doing so at their own risk. Northern Trust is not responsible for any losses (monetary or otherwise) that are incurred as a consequence. Northern Trust will also not have any obligation to provide employment to anyone who has been issued a fraudulent offer letter, or to offer any other recourse whatsoever. In order to verify the authenticity of any Northern Trust recruitment event, recruitment process or offer letter you can write to us at email@example.com.
Function: Adminstration / Operations