Team Leader

  • Company:
    YELLOW UMBRELLA SERVICES PVT LTD
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    1 week ago
  • Category:
    CRM/CallCentres/BPO/ITES/Med.Trans

Skill: “Team Leaders” , “Team Management” , “Team Handling” , “Team Officer ” , “Shift Supervision”; Exp: 2-3 years; Team LeaderCreate an inspiring team environment with an open communication cultureSet clear team goalsDelegate tasks and set deadlinesOversee day-to-day operationMonitor team performance and report on metricsMotivate team membersDiscover training needs and provide coachingListen to team members feedback and resolve any issues or conflictsRecognize high performance and reward accomplishmentsEncourage creativity and risk-takingSuggest and organize team building activitieswork experience as a team leader or supervisorIn-depth knowledge of performance metricsGood PC skills, especially MS ExcelExcellent communication and leadership skillsOrganizational and time-management skills

ITES Operations | Shift Supervision

Degree: 

Experience: 2-3

Function: BPO / Customer Care / ITES / KPO / Telecaller