Team Leader – PA

  • Company:
    Allstate solutions private limited
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    2 weeks ago
  • Category:
    Financial Services/Stockbroking | Banking

Skill: repair , action , planning , maintenance; Exp: 2-5 years; Team Leader – PA Date Opened Oct 24, 2018 Location Pune, Maharashtra, 0 Company Allstate Insurance Company The person would be responsible for managing a team of Associate / Sr. Associate, responsible for investigating and processing complex policy administration transactions, by following defined guidelines laid down by the process Demonstrates a broad knowledge for leading/managing all facets of assigned team and handles the achievement of department / enterprise goals and objectives, programs, policies, and procedures in a business area gained through experience and training. Provides functional, procedural, or strategic guidance to create value, maximize growth and improve business performance for the organization. Job Responsibilities Lead People Resources Manages/leads front-line non exempt employees (Allstate/vendor partners). Implements the Performance Management and Progressive Discipline Processes. Write and administer Progress Development Summaries, evaluate employee potential and recommend employee promotions, merit increases, or terminations. Interviews and selects job candidates. Creates a positive and satisfying work environment through the use of recognition, empowerment, listening, valuing diversity, and acting as a role model for others. Administer Human Resources guidelines and policy and resolves employees issues and concerns regarding these policies. Is a resource to other front-line managers on issues relating to the management of front-line employees/units. Recommend training and education programs to enhance associates knowledge and development. Communicates Information Provides information to employees and management participates in and leads meetings, and creates complex reports, proposals and business cases. Facilitate and /or attend meetings with stakeholder, customers, and vendors to address and/or resolve work issues. Assist employees in interpreting internal and external departmental information. Develop and Coordinate Workflow Manages front-line employees by providing appropriate direction, coordinating unit activities, monitoring employee/unit performance, formulating and implementing action plans, recommending work procedures, and directing workflow. Anticipates workflow levels through effective planning and is able to adjust resources to ensure work is completed and unit goals are met. Perform compliance or other quality spot-checks. Serve as a technical resource to staff questions regarding procedures and customer inquiries. Leads/Manages Projects Leads projects of moderate complexity that require the coordination of multiple resources. Documents progress of project to include key measurements and opportunity areas. Communicates the status of projects to leadership team and key stakeholders external to the department. Understands and operates software and/or hardware necessary of position. Coordinates repair/replacement and preventative maintenance needs. Implements and Monitors Plan Prepare analysis of budgetary, expense, and quality control. Contribute and implement strategic plans into work unit in order to achieve stated objectives and goals. Assist with the identification of future technology and systems, develop information management tools, documents, and reports to effectively manage results. Experience Graduate/PG from a UGC recognized institute and equivalent work experience of four to five relevant years of direct management experience.



Experience: 2-5

Function: Production / Maintenance / Service Engg. / Manufacturing / Packaging