Support Lead

  • Company:
    Standard Chartered Bank Ltd
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    1 week ago
  • Category:
    Banking

Skill: technology , it , production support , environment; Exp: 0-3 years; Support Lead-(1800022188) JobTechnology Primary LocationASEAN & South Asia-India-Bangalore ScheduleFull-time Employee StatusPermanent Posting Date01/Jul/2018 Unposting DateOngoing About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good. We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base. The Role Responsibilities We are currently looking for……the Production support Lead role is responsible for ensuring availability and reliability of all production applications aligned with his/her subset of applications within a line of business supported by his manager. Primarily responsible for the stability of the production system. direct second and third level of support for problem diagnosis and resolution as per the agreed SLA’s. Tracks the adherence to SLA’s / OLA’s. Responsible for identifying and implementing the service improvement programs to improve the overall stability of the application. Identify areas of improvement in monitoring, housekeeping and capacity planning to proactively avoid incidents. Introduction 2 Leading the way in International Banking. With more than 86,000 employees in 68 countries, and a 150-year history in some of the worlds mostdynamic markets, Standard Charteredislisted on the London andHong Kong Stock Exchanges as well as the Bombay and National Stock Exchanges in India. See our history We have an opportunity forThe Production support Lead role is responsible for ensuring availability and reliability of all production applications aligned with his/her subset of applications within a line of business supported by his manager. Primarily responsible for the stability of the production system. direct second and third level of support for problem diagnosis and resolution as per the agreed SLA’s. Tracks the adherence to SLA’s / OLA’s. Responsible for identifying and implementing the service improvement programs to improve the overall stability of the application. Identify areas of improvement in monitoring, housekeeping and capacity planning to proactively avoid incidents. Introduction 3 Leading the way in International Banking. Standard Chartered is one of the worlds most dynamic and exciting international banks. Once you havejoined the team, we offer many opportunities to expand and grow your career. The successful applicant will….Enter JD here! Proposition 1 -A diverse culture We are committed to building a culture that fosters a diverse and inclusive environment thats free from bias, where everyone can realise their full potential and make a positive contribution. This is just one of our values that is expressed in our brand promise here for good. Apply Now… Proposition 2 -Rewarding good performance To us, good performance is about much more than turning a profit. Its about showing how you embody our corevalues and mantra here for good. And if you perform well consistently, well give you the rewards youdeserve. Are you looking for a career that can expand your horizons? We have one.. Proposition 3 -Career development If youre a bright mind with big ambitions, well actively encourage you to fulfil your potential. Thanks to our rich and varied international footprint, we can offer exciting opportunities working across different countries and cultures. Apply Now and take the next step in fulfilling your potential.

Software Engineer

Degree: 

Experience: 0-3

Function: IT Software : Software Products & Services