Staff Services Engineer

  • Company:
    General Electric Company
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    1 month ago
  • Category:

Skill: systemanalysis , apex , sql , salesforce , java , xml , html , middleware , mobile , triggers , javascript , infrastructure; Exp: 10-13 years; Role Summary The role will be responsible for defining business requirements,Solution Architecture and building the implementation of ServiceMax. The individual must be able to analyse end-user requirements & incorporate those needs into the clients configuration & handle customisations. The successful candidate must have a passion for helping clients find creative ways to more effectively run their services businesses. This person must have the ability to travel domestically & abroad. Essential Responsibilities Handle the application and business process consulting for implementation of ServiceMax application software, including customisation(Development) & configuration Handle complex salesforce customisations based on business requirements from Customer Handle development (internal, partner, and clients) activities during project implementation Carrying out technical reviews & training needs assessments Work with client business users, IT executives and Technical Architects to identify and define the business & technical solution architectures to fulfil the clients business needs Ability to use organisational and documenting skills to accurately capture customer requirements, implementation configuration process, recommended best practices and future work, and potential Change Orders Support clients with Integrations using common middleware platforms and standard SFDC tools Develop documentation (Business Requirements, Solution Design Documentation, Technical Design Documentation, Support Documentation) Balance and prioritise multiple concurrent projects with minimal guidance. Estimate technical project components taking client infrastructure and project methodology into account Creation of data migration plan, data migration scripts for Data Migration from external systems to Drives ServiceMax enhancements to ServiceMax Methodology, Process, and Product Research changes in upcoming versions of and ServiceMax provide recommendations when necessary to enhance efficiency and productivity Qualifications/Requirements 10 years of client facing consulting experience or relevant industry experience 6 years of hands on technical experience with soiftware implementation ServiceMax experience is a plus Ability to document client requirements and translate solutions for the requirements, leveraging both configuration, customisation, and integration as required to meet the client requirements Experience with the SFDC toolkit (e.g. Visual force, Apex, Triggers, Apex Data Loader, Apex Explorer, Migration toolset.) Strong technical foundation including; Advanced structured programming – APEX,, Java etc., understanding of RDMS concepts and structures, knowledge of SQL, structured system analysis and design methods, etc. Strong experience with technologies supporting SaaS applications, including XML, Web Services, HTML, Java and JavaScript Ability to work in a globally distributed team environment, liaising with on-site teams and customers Ability to work independently and be a self-starter. Demonstrated ability to learn quickly in a fast-paced, multi-tasking development environment A particular desire to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience Strong presentation skills. Able to effectively present and defend point of view to a variety of audiences. Bachelors degree Sales force certification would be a plus #DTR About Us ServiceMax from GE Digital, leads the massive global industry of field service management software an estimated $25 billion market worldwide. The company continues to reimagine and create solutions for the 20 million people globally who install, maintain, and repair machines across dozens of industries as the leading provider of complete end-to-end mobile and cloudbased technology for the sector. ServiceMax goes to every length from joining technicians on service calls to publishing the industry’s leading online publication to help customers discover untapped innovation, unleash new revenue streams, drive efficiency, and most importantly delight their end customer. Locations India; Bengaluru

Software Engineer


Experience: 10-13

Function: IT Software : Software Products & Services