Software testing cum technical support

  • Company:
    Awapal Solutions Pvt LTD
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    1 week ago
  • Category:
    IT & Software

Skill: ASP .net c# , sql; Exp: 1-4 years; Recieve calls/tickets from customersDifferent procedures of testing of softwaresStrong knowledge of Mannual testingIdentify, confirm, escalate bugsprovided by clients to the developersProvide the approciate time for bug resolution after confirming from developerYou will be involved in troubleshooting of cases and codesSupporting Enterprise customers on phone and remotelyScoping and documenting customer scenarios, potential causes and troubleshooting steps Follow standard processes and procedures (SOP)Identify and escalate priority issues per Client specifications

Desktop Support

Degree: 

Experience: 1-4

Function: IT Software : Software Products & Services