Shift Lead – EIG NOC

  • Company:
    Bharti Airtel Ltd
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    3 weeks ago
  • Category:
    IT-Hardware/Networking | Telecom

Skill: otn , noc operations , network management , sdh , broadband , provisioning , dwdm , wireless; Exp: 3-6 years; Shift Lead – EIG NOC-IND17855 Description Job Profile 1) Lead 24×7 Shift operations, Maintaining & Monitoring EIG Submarine Network (Wet plant, SDH ,OTN & DWDM). Managing Trouble tickets. Co-Ordinations with Terminal Stations ,suppliers and capacity owners, Escalations & Notifications Compliance of Agreed KPIs and SLA with EIG. 2) This Job Profile involves 24X7 operation, working in shifts, including night shifts. There will be three shifts and the engineer will be assigned shifts in rotation. Deliverables 1) Lead the NOC operations in the shift 2) Network Alarm monitoring, timely notification and raising Trouble Ticket 3) Ensure Service Assurance and Service Delivery as per SLAs, and provide L2 support. 4) Wet plant performance monitoring and analysis. 5) Repair coordination and testing. 6) Ensuring the resolution of TTs as per timelines. 7) Ensure timely notification, impact list preparation. 8) Provisioning of the circuits as per the Work Orders in stipulated time 9) Preventive checks / routine maintenance of the EIG Network 10) Effective co-ordination with Suppliers for resolution of issues. 11) Effective co-ordination with Cable landing and Terminal Stations 12) Escalations as per processes. 13) Performance and MIS reports. 14) Ensure 100 PERCENT 25 process compliance to agreed SLAs for Service Assurance and Service delivery. 15) Effective communications to all stakeholders, Escalations as per processes Major Challenges 1.Sound knowledge in Optical technology, Submarine cable system, DWDM, SDH and OTN 2.Hands-n experience in Network Management systems used in Submarine cable systems. 3.Maintaining Agreed SLAs in service assurance and service delivery. 4.Communication with geographically and culturally diverse stakeholders. Key competencies required – Technical Skills Submarine cable system and Transport network technologies. – Teamwork and collaboration – Analytical and problems Solving – Improving customer satisfaction with quick resolution – Very good communication skills Educational LevelMust haveBachelor Degree of Engineering Working ExperienceMust haveAt least 3 years of work experience in Submarine Cable Landing Station/Submarine cable NOC. Must have good communication skills in English. About AirtelBharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 3 mobile service providers globally in terms of subscribers. In India, the company’s product offerings include 2G, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G and 4G wireless services and mobile commerce. Bharti Airtel had over 324 million customers across its operations at the end of March 2015. To know more please visit, www.airtel.com JobLead – NOC BandLevelSMSr Executive Job TypeStandard Job PostingMar 29, 2018

Network Planning

Degree: 

Experience: 3-6

Function: IT Hardware : Hardware Products & Services