Service Owner – Digital Employee & Platforms

  • Company:
    Nokia Siemens Networks Ltd
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    1 week ago
  • Category:
    IT-Hardware/Networking | Telecom

Skill: it architecture , information technology , service transition , service delivery , it services , it service management , collaboration , service support , service design; Exp: 0-3 years; Information Technology COO Chief Operating Office 1800000CCM Requisition # Description – Internal Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things. Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect. Target Start Date July 1, 2018 Overall purpose This role is a Service Owners for Digital Employee & Platforms IT Services. Service Owner is accountable for entire life cycle of IT Services including operational and financial performance. Main areas of responsibility – IT Business service strategy, service design, service transition and service operation – Ownership over the entire IT service life cycle, implementation of changes and service compliance with IT architecture – Manage relationship, collaboration and service delivery with respective IT service provider and vendors – Work closely together with the IT Digital units to ensure E2E view from gathering Business requirements via Project development to the operational IT service support – You are expected to role model Nokia values. – Build an efficient communication toward all stakeholders and within IT Key competences / Additional requirements – Senior leader with a long-term vision of Nokia IT Service management – Understanding of the Digital Employee and Corp Platforms business processes and of the IT Platforms and IT Tool landscape – Experience in overseeing a major outsourced services and managing the partnership – Budget / P&L management experience – Culture of collaboration, agility, innovation and speed – Strong influential skills – Basic business understanding and financial expertise are benefits. – Background and knowledge of SAP applications and support Qualifications – Senior leader with a long-term vision of Nokia IT Service management – Understanding of the Digital Employee & Corp Platforms business processes and of the IT Platforms and IT Tool landscape — Experience in overseeing a major outsourced services and managing the partnership — Budget / P&L management experience — Culture of collaboration, agility, innovation and speed — Strong influential skills — Basic business understanding and financial expertise are benefits.

Project Leader/ Project Manager

Degree: 

Experience: 0-3

Function: IT Software : Software Products & Services