Skill: service oriented , security , database , team player , written communication; Exp: 5-7 years; Senior Specialist Business Management & Operations Position Summary POSITION SUMMARY This role is a part of the travel organization and will mainly focus on managing Car operations for BCG India. BCG is a travel intensive company where travel is viewed as an important part of day-to-day delivery on serving clients in all parts of the world. An important element in this role is providing ongoing management of the Car service providers and ensuring that optimal service is provided to the BCG traveler. The role will work closely with the Manager Travel Admin team. Specific activities will include Vendor management, negotiating contractual arrangements with vendors, ensuring transportation policies and procedures are adhered to. Managing – Car rental day to day operations Plan, develop, and implement transportation health and safety, and security programs and activities Develop and communicate transportation policies and procedures Monitor operations to ensure that staffs comply with administrative policies and procedures, safety rules& government regulations. Processing vendor payments post scrutinizing and ensuring necessary checks and controls are in place. Maintaining database of Car service providers having strong presence to cities with heavy traffic from BCG. Vendor Management Car services and executing all related annual contracts Resolving Car Service issues escalations Maintaining weekly booking tracker, complaint tracker Responsible for sending out the Monthly MIS, Dashboard etc Monitoring the adherence of Car Pecking Order. Remain current with latest transportation technology systems and procedures Country India City/Town Mumbai Employee Type Regular Job Type Full time Job Responsibilities Demonstrate strong interpersonal skills conveying a positive personal and professional image with excellent standards of professional behavior and ethics Ability to handle difficult situations with poise, understanding, and tact High degree of flexibility in a fast-paced environment Ability to handle competing priorities, keeping constant sight of the overall objectives Must project self-confidence, authority, and enthusiasm Display service oriented behavior responding to customer needs Recognize and maintain confidentiality Strong verbal and written communication skills Able to perform well in a fast-paced, deadline driven and service oriented environment Work effectively with all levels of staff Excellent organizational skills, ability to set priorities, attention to details and is tenacious with follow-ups. Team player highly motivated, energetic, resourceful and friendly. Demonstrates accountability and ownership Demonstrates good judgment and reaches sound conclusions Proactively seeks opportunities to assist others Basic Job Requirements Any graduation degree Over 5-7 years of experience gained in handling land transportation in multi-national companies Excellent oral and written English language communication skills Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) Should be able to handle all contractual issues Used to working in an international environment with both internal clients as well as suppliers Must be willing to multi-task and perform administrative duties as needed. Enjoy the role of, and excel in being a change facilitator and continuous Company Information The Boston Consulting Group (BCG) is a global management consulting firm and the worlds leading advisor on business strategy. We partner with clients from the private, public, and not-for-profit sectors in all regions to identify their highest-value opportunities, address their most critical challenges, and transform their enterprises. Our customized approach combines deep insight into the dynamics of companies and markets with close collaboration at all levels of the client organization. This ensures that our clients achieve sustainable competitive advantage, build more capable organizations, and secure lasting results. Founded in 1963, BCG is a private company with offices in more than 90 cities in 50 countries. For more information, please visit bcg.com. Non-discrimination Statement The Boston Consulting Group is an Equal Opportunity Employer.
Degree: ME/ M.Tech./ MS (Engg/ Sciences)
Function: IT Software : Software Products & Services