Senior Officer – Risk & Quality Ctrl

  • Company:
    DBS Bank Ltd
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    3 weeks ago
  • Category:
    Financial Services/Stockbroking

Skill: banking operations , fraud management , risk management , kyc , digital banking , consumer banking , aml , operational risk , regulatory reporting , banking , senior officer , npa , internet banking , risk , transaction; Exp: 0-3 years; Senior Officer – Risk & Quality Ctrl-(18000278) Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose Review the day to day running of Digi operations, SSB Ops, WMS Ops & CBO Ops in the area of operational risks putting in place robust controls to ensure compliance and business continuity Will be responsible to identify/manage risk associated with Cyber Security. Will be responsible for developing processes related to Digi/SSB/Ops/WMS & CBO Operations activity. Will be responsible for building and/or leveraging on tools to ensure preparedness for both internal and external audits. Will partner with the T&O Regional Risk Management of Digital Banking Operations, SSB ops and WMS to promote risk awareness, perform necessary checks and reporting in line with Groups policies, standards and guidelines. Will support any new risk management and regulatory initiatives that might be introduced from time to time. Key Accountabilities Ensure robust Business Continuity Plan and Disaster Recovery Plans for Daily Operations, Technology, People and Location are in place and tested regularly (eg Fire Evacuation, bomb threats, RODs). To proactively identify opportunities to improve the service performance. Risk & Control Regulatory Compliance Regulatory Reporting Audit Preparation Ensure all documents, key scripts, checklists, arrangements are kept current. Fraud Management Team Process Note preparation and yearly reviews. Maintain DLP standards and highlight deviation with necessary approvals. NPA, ORT & ROR updations. To comply with the Banks process & policies and ensure positive ratings during all Country / Group audits. Build and maintain effective working relationships and support teamwork in meeting company goals Adhere to processes and guidelines in line with the defined governance standards Help to identify gaps in processing and ensure ongoing training and certification activities are held, covering all staff Identify and escalate emerging and upstream operational risk, including risk event management, report and action plan tracking to internal stakeholders. Mitigate operational risk to acceptable level (ie Risk appetite) and recommend follow-up action or facilitate risk acceptance. Act as liaison for Service/Relationship Center in area of Consumer Banking Digital Operations with CBO Risk Management/Compliance/Legal/Audit. And with Corporate Security, Vendors, other Business Units in BCM related matters Assess and evaluate risk by identifying, describing and estimating the risks affecting the digital value proposition Ensure the team is prepared to support existing and new regulatory requirements (e.g. KYC/AML), regional guidelines, Cyber security and initiatives putting in the appropriate tools, controls, checks, reporting in a timely manner To file Suspicious Transaction reporting to RBI for quarterly compliance. To ensure certification of Regulatory and Statutory guidelines is done on timely basis and adequate briefing and updates are given to Digital Banking team. To ensure that staff is adhering the defined guidelines and process set by the bank To ensure OH are reviewed and submitted on time. To ensure archival is done as per SOP. Ensure record filing as per process for ATM/ Debit cards and internet banking operations are adhered to. To review Expenses for the defined cost codes and highlight discrepancy if any. To review Actuals Vs. Budget and highlight discrepancy if any. Required Experience Relevant experience in a Processing Centre/Risk function in Banking Industry Experience moving between multiple computer screens while entering data Knowledge of Operations Centre in the Banking industry preferred Education / Preferred Qualification A minimum of graduate. Professional Certification/ Courses over and above this would be an added advantage Core Competencies Effective problem solving skills with attention to detail and accuracy. Able to work independently with strong values eg Integrity Good interpersonal and excellent communication skills (English mandatory). Good aptitude towards and fast adoption of new technology and digital lifestyle Ability to resource product information via tools that are provided to you Ability to independently research information via the internet Strong coaching & analytical skills Good listening skills Decent multi-tasking skills Meticulous and resourceful Flexible to Working Hours Willing to work in rotational shifts Technical Competencies Strong understanding of various banking operations. Knowledge and understanding of core banking systems will be preferred Proficient in MS Office, i.e. Word, Powerpoint, Excel, Internet Explorer and other relevant PC Skills Good understanding of all available Risk, Controls, Compliance, Audit Framework and Tools Good Process Improvement Skills Work Relationship Consumer Banking Operations and Customer Centres Management teams and staff in the region Corporate Security, Information Security, T&O Risk, Legal & Compliance, Group Audit and Business Continuity Management, CBG Business, Digital Business and Alternate Delivery Channel Vendor Management Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. Primary LocationIndia-Maharashtra-Pune JobOperations OrganizationINDBS300009 – Technology & Operations Experienced Job TypeFull-time Job PostingJun 5, 2018, 112239 AM

Banking -General


Experience: 0-3

Function: Finance / Insurance Services