Senior Network Engineer


  • Company:
    ACI WORLDWIDE INC.
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    1 month ago
  • Category:
    Software Services | IT-Software

Skill: switching , acl , routing , voip , mpls , protocols , cisco , hardware , wan , senior network engineer , tdm , voice over ip; Exp: 3-6 years; Senior Network Engineer – ( 18002135 ) Description JOB SUMMARY Operates company’s complex high traffic, business critical internet site communications and/or network-based product systems. Plans, designs and implements scalable local and wide-area network solutions between multiple platforms and protocols (including IP and VOIP). Responsible for system performance; supports/troubleshoots network issues and coordinates installation of such items as routers and switches with appropriate vendors. Develops tools to automate the deployment, administration and monitoring of a network system. Provides training and assists with proposal writing. Conducts project planning, cost analysis and vendor comparisons and works on project implementation. Works with development teams to enhance and improve system operability. Conducts tests of network redundancy, resilience and failover of network elements to ensure up-time standards are fully achieved. May be required to provide on-call service coverage with other department employees. DIMENSIONS Standard work environment Majority of time spent on PC (Phys. Req.) Some lifting required up to 50 lbs May be included in the on-call rotation Travel required, may be domestic or international JOB ACCOUNTABILITIES Understand and Adhere to all Corporate Policies to include but not limited to ACI Code of Ethics and Global Information Security. Performs the installation, maintenance, repair, and monitoring of LAN Physical Infrastructure to ensure proper functionality and performance, including associated operating system software and hardware components such as routers, bridges, switches, hubs, and associated cabling and wiring Performs the installation, maintenance, repair, and monitoring of the WAN environment to ensure proper functionality and performance, including associated operating system software and hardware components such as routers, CSU/DSUs, and any telecommunications cabling or wiring. Provide Level I network support by troubleshooting, and resolving incidents. Help to ensure optimal network performance by assisting with performance and capacity monitoring and making and implementing recommendations to resolve identified issues. Develops and implements applicable business processes and procedures. Perform other duties as assigned. Qualifications MINIMUM JOB QUALIFICATIONS Associates degree in computer science or related field. 3 years of related experience required Network infrastructure experience required. Experience with configuration changes (ACL, routing, switching, certificates,Voice etc.). Voice over IP, Cisco Telephony operations. Strong technical knowledge on CUCM, Unity, Voice Gateways, Analog Gateways, CME, CUE, UCCX, UCCX Scripting, Attendant Console, Meeting Place, IM and Presence. Hands on experience in Upgrade & Migration of Unified products. Helping team with all customer operational issues Providing on call support to team for issues. Preparing technical documents for the team. Active involvement in technical project and activities. Extensive knowledge/experience with Cisco TDM/ IP voice systems and components. Hands-on configuration and troubleshooting experience on CISCO CUCM, UCCX, UNITY. Deploy, configure and maintain a variety of voice technologies including Cisco, etc. Knowledge and experience operating converged (voice/video/data) networks, including knowledge of CoS, QoS and related quality of service parameters over MPLS backbone, WAN and voice circuit experience in VoIP environment. Monitor, troubleshoot, and escalate production problems affecting the global network and systems infrastructure. Perform vendor interaction with internal and external support organizations. Primary Location IN-IN-India Work Locations IN Bangalore Salarpuria Cambridge Mall No. 9 Cambridge Mall 560008

Switching/Router

Degree: 

Experience: 3-6

Function: IT Hardware : Hardware Products & Services