Senior Manager Operations

  • Company:
    DBS Bank Ltd
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    3 weeks ago
  • Category:
    Financial Services/Stockbroking

Skill: aml , trade finance , remittances , banking , fx , rms , branch banking operations , banking products , branch operations , finance operations , branch banking; Exp: 7-10 years; Senior Manager Operations-(1800028K) Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose This position exists due to the need for managing and controlling the branch operations and for ensuring smooth functioning of the branch set up This position is expected to accomplish a clean audit rating by handling transactions in line with regulatory and internal guidelines and also to meet the expectations of internal and external clients. This position is also expected to supervise and guide staff on all operational related matters Key Accountabilities Manage & supervise various functions of Operations of the branch Compliance with all regulatory and internal guidelines and policies relevant to T&O Manage audit at branch and ensure minimum satisfactory rating at all times To maintain an efficient, knowledgeable and professional approach and expertise in your domain Process and Product improvement and initiatives to be taken through ideation and ensuring zero errors Job Duties & responsibilities Manage & control all operational related functions of the branch with zero errors Ensure adequate coordination with centralized operations teams to maintain high quality service and internal and external customer satisfaction. Ensure timely receipt and submission of regulatory and other reports by the Branch. Authorization of Financial and Non Financial Transactions Thorough Knowledge of Cash Transactions and AML Knowledge of FX remittances and FEMA guidelines Participate in process improvement exercises within T&O. Identify areas where productivity enhancement and cost reduction initiatives can be introduced. Any other job duty and responsibility assigned to you by Ops Head from time to time or on adhoc basis Ensure smooth functioning of the branch by supervising activities relating to Customer Service & Payment, Trade Finance, Credit Control and Finance operations Maintain filing and documents maintenance as per filing process and quality initiatives taken at branch level Adherence to agreed TATs with business thereby ensuring customer satisfaction Experience Minimum 7 to 10 years experience in General Branch Banking Operations out which at least 5 years in a supervisory or managerial capacity Education / Preferred Qualifications The incumbent should hold a degree of graduation in any discipline. Additional qualifications in Banking/ Finance / Law or MBA would be an added advantage Core Competencies Knowledge of all aspects of branch banking and Operations. Good understanding and working experience of regulatory and compliance aspects relating to this Good interpersonal and communication skills to build & enhance customer relation and co-ordination with RMs & Centralized operations Leadership & management skills Sound knowledge of computer systems, ability to understand and work on different software packages for delivery of various banking products and services Analytical skills Work Relationship Direct Reporting Line to Ops Head Liaison with internal and external clients, Regulatory bodies where required Liaison with Central Operations in Mumbai/Chennai , other branches and other Banks as applicable. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. Primary LocationIndia-Delhi-New Delhi JobOperations OrganizationINDBS300009 – Technology & Operations Experienced Job TypeFull-time Job PostingJun 6, 2018, 31441 PM

Banking -General

Degree: MBA/ PGDM

Experience: 7-10

Function: Finance / Insurance Services