Senior Executive – Customer Service

  • Company:
    Allcargo Global Logistics Ltd.
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    2 weeks ago
  • Category:
    Logistics/Freight Forward/Distribution/Courier

Skill: import , documentation , customs; Exp: 0-3 years; w Acknowledge pre-alert documents from customer/Agents and scrutinize the same. w Prepare and send the checklist to customer then file the Bills of Entry upon customer approval. w Generate digitalized import documents through e-SANCHIT upon receipt of original/attested documents from customer. w Liaise with Liner, Customs internal and external team member to complete the customs clearance and deliver at customer door step. w Arrange truck for delivery and update to customer in time. w Maintain DSR and sending to customer. w Responsible on customer delivery within the free period and cost reduction. w Be Aggressive in job completion to complete the billing within the TAT. w Be proactive to fulfill customer requirements. Should have sufficient experience and knowledge in Customs Clearance documentation, IGST calculation & customer service Qualifications Job Title Sr.Executive Reporting to Mr. Rajeev Krishnan Level E1 Location Chennai Minimum Qualification Any Degree Desired Qualification Any Degree Age 45 Required experience range 10 Targeted industry Logistics/Supply Chain Customs Clearance Special skills required MS Office / Typing / Offered CTC Purpose Replacement . Roles and Responsibilities w Acknowledge pre-alert documents from customer/Agents and scrutinize the same. w Prepare and send the checklist to customer then file the Bills of Entry upon customer approval. w Generate digitalized import documents through e-SANCHIT upon receipt of original/attested documents from customer. w Liaise with Liner, Customs internal and external team member to complete the customs clearance and deliver at customer door step. w Arrange truck for delivery and update to customer in time. w Maintain DSR and sending to customer. w Responsible on customer delivery within the free period and cost reduction. w Be Aggressive in job completion to complete the billing within the TAT. w Be proactive to fulfill customer requirements. Should have sufficient experience and knowledge in Customs Clearance documentation, IGST calculation & customer service

Documentation/Shipping

Degree: ME/ M.Tech./ MS (Engg/ Sciences)

Experience: 0-3

Function: Export / Import