Senior Engineer, Solutions Architecture

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**Company Details** :

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Senior Engineer, Solutions Architecture on our IMS team in Bangalore.

Dell customers rely on our products and services to drive progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.

**Job Description** **Summary**

Strong knowledge and working experience of implementing and designing of Backup Data Migration within DellEMC products and from Non DellEMC backup environment to DellEMC DPS products.

•Strong knowledge on operating systems like UNIX and Windows and awareness on Virtualization and VMware.

•An implementation skill on DellEMC DPS products and at least one Non DellEMC Backup products is a must.

•Integrating different applications like Oracle, SQL, Sybase, SAP etc into Backup Application is very much required.

•Integrating with virtualize environment into Backup Application.

•Knowledge on Snapshot backup and NAS storage backup configuration is required

•Knowledge on ProtectPoint and Cloudboost.

**Key Responsibilities**

SPOC for Customer and Sales interaction for Business Growth

Driving the team technical challenges and provide assistance

Extensive knowledge in NetWorker, Avamar and Data Domain Implementation and Designing

Capacity Management and Sales team co-ordination

Implementation of New Infrastructure Setup for DP suite products Custom DPA Reporting

Problem Management, Change Management, Backup Failure Analysis and resolution planning Incident Management,

Knowledge of Tape library Basics of operating system

**Essential Requirements**

+ In-depth knowledge and hands on experience of at least 6 yrs in Dell EMC product(s) supported, i.e. Networker, Data Domain & Avamar

+ Experience in testing, implementation, change management, and upgrade/migration of backup infrastructure.

**Desirable Requirements**

+ Willingness to work in 24* 7 environments and on weekends.

+ Familiarity of documentation / Process

+ Good communication skills – Oral and written

+ Set priorities and handle them accordingly Ability to work independently, learn quickly, and be proactive.

+ Basic knowledge on ITSM​


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you’re ready to both champion and challenge world-class services on a global stage, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .

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