Senior Associate, Wealth Specialist, Consumer Banking Group

  • Company:
    DBS Bank Ltd
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    2 weeks ago
  • Category:
    Financial Services/Stockbroking

Skill: insurance , health insurance , cluster head , wealth management , retail banking , dealing , personal loans , kyc , consumer banking , aml , amfi , investments , financial services , credit cards , investment portfolio , private banking; Exp: 8-10 years; and Mutual Volumes while driving activation of team members for Investment, Insurance and Forex products. Provide feedback from market and customers to Central Product teams for continuous improvement / ideation for new product and processes. Ensure timely dissemination of knowledge on products, market updates and fund fact sheets for Mutual Funds / ULIPs amongst Branch front line team members. Track the input activities of team members through client book analysis and align the activities to the desired investment volumes and revenue objectives. Ensure customer-centricity at all times, adherence to fair dealing norms and compliance to internal and regulatory guidelines at Branch / Cluster. Ensure adequacy of product brochures, addendums and proposal forms at Branches and check for replenishment of sales kit of CBG / SME Relationship Managers Ensure complaint resolution within the approved TAT through coordination with Central product team, respective AMC or insurer partners at Branches. Job Duties & Responsibilities Implement the Wealth strategy of the Bank at the respective Branch / Cluster locations aligned to the Cluster / City Head of Distribution for CBG Engage with Branch customers for helping them maximise wealth creation opportunities and help the mitigate the financial risks in individual lives / families/Businesses Ensure AMFI / IRDAI certification and EUIN transfer of all new joiners and existing team members and timely renewal of the same for self and team. Update team members at Branch / Cluster on products and processes during team huddles and ensure new / refresher product trainings with attendance recorded. Work closely with Treasures and SME Relationship Managers to analyse their client book for opportunities, aid in identification of prospects and ensure joint engagement with clients to drive investment product volume and revenues of the Branch / Cluster. Work closely with Branch Service and Operations team to resolve discrepancies and minimize revenue leakages. Analyse the training / skilling requirements of CBG / SME team members on investment and coordinate with Central Product Team, Insurer / AMC resources to impart the same at the Branch / Cluster. Organize regular customer engagement events and wealth seminars to deepen the wallet share and entrench the client relationship. Exercise due diligence for Alternate product(s) and Unit Linked Insurance plans ensuring call-back confirmations or supervisory validations through recorded lines as per the prevailing process and scripts. Execute investment product strategy at the Branch / Cluster location with skills and knowledge imparted to team members on product positioning and ensure Insurance / Investment portfolio reviews as per the DBS adopted asset allocation model. Required Experience Overall 8-10 years of experience in retail banking, Insurance or NBFCs with about 4 to 5 years experience in a Private Banking /Wealth /MNC bank set up. Proven sales track record in the financial services industry Sound Understanding of investment, insurance forex and wealth management products Education / Preferred Qualification Graduate or Post Graduate with MBA with relevant number of years of experience in retail banking in a private Indian or MNC Bank set up. Should be AMFI / IRDAI composite certified. FEDAI (IIBF) certification / Licentiate / Associate III would be preferable. Core Competencies Effective probing and listening skills. Strong influencing and people management skills Self-driven and ambitious. Good written and verbal communication skills Results-orientated & the ability to deliver results under pressure Relationship management skills Understanding of competitive positioning Strong service orientation, customer-centric behaviour. Focused on developing image and good will of the brand Creative, inquisitive mind with problem solving abilities. Ability to deliver results within tight timelines. Attention to details, analysing abilities. Technical Competencies Understanding of regulatory (FEMA / SEBI /IRDAI/ FEDAI rules and RBI) guidelines and local laws and regulations that impact businesses in general. Understanding of KYC requirements & Anti-money Laundering Policies are critical. Sound understanding of investment, insurance and forex proposition in the wealth management offerings and associated technology platforms and operational procedures Knowledge of financial markets and products to assist in effective engagement with clients. Work Relationship Management of Branch / Cluster team members, clients and prospects. Close interaction with City / Cluster Head, Unit Heads, Branch Service and Operations team to ensure consistent delivery of Branch / Cluster investment / forex volume and revenue targets. Close and regular interaction with Central Investment and Insurance product team and Unit Heads / Team Leads to ensure continuous training of team members and explore potential in existing client book. Establish strong relationship with third party AMC / Insurer resources at Branch / Cluster and other partners Mandatory Training GCAP (Group Customer Acceptance Policy) BCAP (Business Customer Acceptance Policy) AML (Anti Money Laundering) and KYC Guidelines PIP (Personal Investment Policy) ORM (Operational Risk Management) Information Security Policy AMFI / FEDAI certification DBS India – Culture & Behaviours Drive performance through PRIDE! 2.0 Value Based Propositions Ensure RED customer focus by delighting customers & reduce complaints Build pride and passion to build protect, maintain and enhance DBS image and reputation Enhance knowledge base, build skill sets & develop competencies Invest in team building & motivation through ideation & innovation Execute at speed while maintaining error free operations Develop a passion for performance and grow the talent pool Maintain the highest standards of honesty and integrity Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. Primary LocationIndia-Gujarat-Surat JobWealth Management OrganizationINDBS300013 – Consumer Banking Experienced Job TypeFull-time Job PostingJul 9, 2018, 45931 PM

Banking -General

Degree: MBA/ PGDM

Experience: 8-10

Function: Finance / Insurance Services