Senior Associate, Investment Counsellor, CBG

  • Company:
    DBS Bank Ltd
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    2 months ago
  • Category:
    Financial Services/Stockbroking

Skill: insurance , aml , amfi , investments , credit cards , portfolio , rms , wealth management , financial markets , dealing , personal loans , forex , kyc , consumer banking; Exp: 0-3 years; Senior Associate, Investment Counsellor, CBG – ( 180004KP ) Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just right for you. Responsibilities Key Accountabilities Ensure achievement of Investment Product Volumes and Revenue objectives of the Branch / Cluster. Ensure AMFI certification / EUIN transfer of new joiners and existing team members and timely renewal of the same. Impart effective training on new product launch / refresher training on investment, alternate and Forex, AML and other mandatory trainings and keep the record of attendance to comply with internal and regulatory guidelines. Ensure implementation of investment sales process and the investment profile suitability of clients to the products purchased. Ensure sustainable trail income for the Bank through driving the Mutual Volumes while driving activation of team members for Investment and Forex products. Provide feedback from market and customers to Central Investment Product team for continuous improvement / ideation for new product and processes. Ensure timely dissemination of knowledge on products, market updates and fund fact sheets amongst Branch front line team members and Unit Heads. Track the input activities of team members through client book analysis and align the activities to the desired investment volumes and revenue objectives. Ensure customer-centricity at all times, adherence to fair dealing norms and compliance to internal and regulatory guidelines at Branch / Cluster. Ensure adequacy of product brochures, addendums and proposal forms at Branches and check for replenishment of sales kit of RMs Ensure complaint resolution within the approved TAT through coordination with Central Investment product team and insurer partners at Branches. Job Duties & responsibilities Ensure AMFI certification and EUIN transfer of all new joiners and existing team members and timely renewal of the same. Update team members at Branch / Cluster on products and processes during team huddles and ensure new / refresher product trainings with attendance recorded. Work closely with Treasures Relationship Managers to analyse their client book for opportunities, aid in identification of prospects and ensure joint engagement with clients to drive investment product volume and revenues of the Branch / Cluster. Work closely with Branch Service and Operations team to resolve discrepancies and minimize revenue leakages. Analyze the training / skilling requirements of team members on investment and coordinate with Central Product Team and AMC resources to impart the same at the Branch / Cluster. Organize regular customer engagement events and investment seminars to deepen the wallet share and entrench the client relationship. Exercise due diligence for alternate product(s) and ensuring call-back confirmations or supervisory validations through recorded lines as per the prevailing process and scripts. Execute investment product strategy at the Branch / Cluster location with skills and knowledge imparted to team members on product positioning and ensure portfolio reviews as per the DBS adopted asset allocation model. Core Competencies Effective probing and listening skills. Strong influencing and people management skills Self-driven and ambitious. Good written and verbal communication skills Results-orientated & the ability to deliver results under pressure Relationship management skills Understanding of competitive positioning Strong service orientation, customer-centric behaviour. Focused on developing image and good will of the brand Creative, inquisitive mind with problem solving abilities. Ability to deliver results within tight timelines. Attention to details, analysing abilities. Technical Competencies Understanding of regulatory (FEMA / SEBI / FEDAI rules and RBI) guidelines and local laws and regulations that impact businesses in general. Understanding of KYC requirements & Anti-money Laundering Policies are critical. Sound understanding of investment and forex proposition in the wealth management offerings and associated technology platforms and operational procedures Knowledge of financial markets and products to assist in effective engagement with clients. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. Primary Location India-Rajasthan Job Treasures Organization INDBS300013 – Consumer Banking Experienced Job Type Full-time Job Posting Oct 25, 2018, 123906 PM

Banking -General


Experience: 0-3

Function: Finance / Insurance Services