Resident Engineer Jobs in Islamabad, Pakistan –

  • Company:
    Interactive Group of Companies
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    3 weeks ago
  • Category:
    Information Technology

Resident Engineer

  • Take ownership of customer issues reported and see problems through to resolution
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues
  • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
  • Provide prompt and accurate feedback to customers
  • Ensure proper recording and closure of all issues
  • Prepare accurate and timely reports
  • Proper Liaison with client.
  • Coordination and communication with back office team.
  • Training of end users on enhancement or incorporation of new features in application
  • Configuration of applications using front end
  • Mange creation of users, assigning role/rights to application users.

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