Project Evolve P and R Transformation Team

  • Company:
    Citibank India
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    2 months ago
  • Category:

Skill: hosting , change management , escalation management , support manager , project management; Exp: 7-10 years; Project Evolve P and R Transformation Team – 18063898 Description The successful candidate will play a key role in identifying and implementing process improvements for Worldlink. The individual will be considered as a valued member of the Worldlink supervisor/management team and will be expected to be flexible to taking on additional assignments as required to ensure that Worldlink operations becomes best in class. Hosting daily calls with Vendor to discuss ongoing issues and trends Ensure all tasks are completed through daily checklist monitoring Escalation management both within and in support of Vendor Ongoing review and management of MCA Development and management of COB procedures and testing Entitlement reviews of Vendor applications Review and sign off of procedural documentation Close management of workload requirements and resources Development and management of KPI’s Development and maintenance of Statement of Work Requirements gathering for Change Management Work with Dublin management team to develop consistent model and approach for Worldlink MIS Reporting Project management of remediation efforts Work with management team on all audit preparation tasks and ensure adherence to best practice at all times Participate in any Department projects as required and support manager and Department Manager in achievement of overall department goals Manage relationships and perceptions with internal business partners at a regional and global level Qualifications Skill set and Qualification -Bachelors degree from a reputed and recognized University/Institute 7 years of relevant experience in financial services Strong analytical and quantitative skills Ability to build morale and create enthusiasm within teams to achieve rapid results with quality execution Strong intellectual curiosity and high comfort with ambiguity Planning and Organizing Analytical/Reasoning Communication/Interpersonal Skills Self Motivated/Results Orientated Project Management Experience- Not fully necessary but would be advantageous

Project Leader/ Project Manager

Degree: MCA/ PGDCA

Experience: 7-10

Function: IT Software : Software Products & Services