Program Manager – Incubation – Global Scaled Solutions

  • Company:
    Uber Inc.
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    2 weeks ago
  • Category:

Skill: san , program management , program manager; Exp: 5-8 years; Program Manager – Incubation – Global Scaled Solutions Program Management, Product in San Francisco, CA About Uber Were changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now were a part of the logistical fabric of more than 600 cities around the world. Whether its a ride, a sandwich, or a package, we use technology to give people what they want, when they want it. For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer. And thats just what were doing today. Were thinking about the future, too. With teams working on autonomous trucking and self-driving cars, were in for the long haul. Were reimagining how people and things move from one place to the next. About the Role You are the chief strategist for our new processes and workflows in Global Scaled Solutions (GSS) teams. You will use your understanding of product and team priorities, prowess in data/analysis, and ability to build relationships and connect dots across various processes to drive the direction for the team and incubate new programs. This includes, but is not limited to, developing playbooks for scaled operations, designing a new program, working with engineering and product to increase efficiency as well as designing the right ops strategy for new processes that enable tech. This role is based in Palo Alto or San Francisco. What Youll Do Work with Eng and Product stakeholders to scope, test and launch new workflows Work with stakeholders in building proof of concept processes (including doing needed analysis and/or experiments), building SOPs (standard operating procedures) and training materials, and executing to measure success before transitioning to teams that will scale the process Build the strategy to incubate and scale ops workflows that enable tech Identify the right tooling, process and operating model for new processes Coordinate with other program teams and tech stakeholders on deliverable deadlines, progress and scheduling Quick triage of bugs and feature requests with the engineers who built them Build dashboards, set KPIs, measure progress against goals, and broadcast reports to the stakeholders Once the proof of concept is tested and signed off by stakeholders, transition the operations to the scaled operations team in GSS What Youll Need Minimum of 5 years of program management or technical program management or ops experience Business or Tech background Solid technical aptitude and an ability to understand technical designs, challenges and risks Excellent written and verbal communication skills and exceptional emotional intelligence. Ability to influence and motivate people across a broad variety of job functions through your relationships. Strong organizational skills to juggle many tasks without losing sight of the highest priority items. Analytical and truth seeking. Ability to understand complex concepts and make reasoned decisions objectively. About the team The mission of the team is to design, incubate and deploy solutions that use ground truth & human judgement to scale Uber’s best ideas globally. In India, the team is spread out over Hyderabad and Bangalore and supports over 10 different workflows spread across the 3 verticals of Map Editing, Labelling & Classification, and Data validation & curation. We drive end to end operations strategy and manage large scale ops programs for various teams within the Tech organization. At Uber we dont just accept differencewe celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Project Leader/ Project Manager


Experience: 5-8

Function: IT Software : Software Products & Services