Professional Services Specialist ( Pune 62221 )

  • Company:
    Amdocs Ltd
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    4 days ago
  • Category:
    Software Services | Internet/Dot com/ISP

Skill: kenan , java , unix shell scripting , xml , j2ee , big data , pl / sql , telecom billing , jsp , hibernate , oss / bss , debugging , telecom , perl , crm , mobile , swing; Exp: 6-9 years; Who are we? If youre a smartphone user then you are part of an ever more connected and digital world. At Amdocs, we are leading the digital revolution into the future. From virtualized telecommunications networks, Big Data and Internet of Things to mobile financial services, billing and operational support systems, we are continually evolving our business to help you become more connected. We make sure that when you watch a video on YouTube, message friends on SnapChat or send your images on Instagram, you get a great service anytime, anywhere, and on any device. We are at the heart of the telecommunications industry working with giants such as AT&T, Vodafone, Telstra and Telefonica, helping them create an amazing new world for you where technology is being used in amazing new ways every single day. In one sentence The Professional Services Specialist is a highly trained product expert responsible for end-to-end product deployment. What will your job look like? You will review the business and technical requirements with customers, providing solutions that best address the customer’s needs. You will use your expert ability to write, review, and test detailed design documents, performing configuration and customization of code. You will provide technical support during all phases of a project and advices the customer’s technical personnel at all levels of coding-related best practices, design-related best practices, use of product features, HW and deployment architecture, application and 3rd-party configuration and tuning, on-going production monitoring, etc. You will provide estimates, leading the project, developing the customizations and writing the demo scripts / storyboards. You will install and configure products in internal labs (ST), customer labs (UAT/Performance), and customer production environments. You will help us to integrate Amdocs products with third party applications within commercial customer networks. You will create and deliver customized functional training to the customer as well as to other internal organizations. You will oversee end-to-end non-functional/performance testing, from test design up to an including test scenario implementation and analysis and result reporting. You will perform connectivity validation of related system components, review results with the customer and the customer’s vendors, and provides relevant technical input to project status reporting. You will lead and screen all defects/incidents during the project, directing them to the relevant owner and following up on their handling. All you need is… Bachelor degree (4 year program) in Computer Science, Engineering or equivalent Key responsibilities Reviews with customers the business and technical requirements, and provides solutions that best address the customer’s needs. Writes, reviews and tests detailed design documents. Performs configuration and customization of code. Defines test specifications and supports the fixing of defect using complex debugging and error analysis. Provides technical support during all phases of a project and advices the customer’s technical personnel at all levels of coding-related best practices, design-related best practices, use of product features, HW and deployment architecture, application and 3rd-party configuration and tuning, on-going production monitoring, etc. Participates in POCs or pre-sales demos. This role involves one or more of the following providing estimates, leading the project, developing the customizations and writing the demo scripts / storyboards. Installs and configures products in internal labs (ST), customer labs (UAT/Performance), and customer production environments. Installations may include O/S, DB’s, applications and test tools (for example, Seagull). Integrates Amdocs products with third party applications within commercial customer networks. Implements and validates product configuration changes in live customer networks in which there is a limited service outage. Oversees end-to-end non-functional/performance testing, from test design up to an including test scenario implementation and analysis and result reporting. Performs connectivity validation of related system components. Reviews results with the customer and the customer’s vendors, and provides relevant technical input to project status reporting. Leads and screens all defects/incidents during the project, directing them to the relevant owner and following up on their handling. Identifies product gaps and recommends enhancements to the Product Core team Be very conversant with migration strategies, and be able to think through various different ways of migrating legacy data Leads design and development of Migration scripts/tools/utilities to migrate multiple large legacy environments into a single target system.. Critical Experiences Expert knowledge of OSS/ BSS domain knowledge. 6 years experience in Kenan Telecom Billing System (Billing systems integration, development and implementation for medium to big telecom/ISP operator). Should have very strong knowledge across Kenan modules like rating & charging, billing & invoicing, financials (payments/journals/collections), order/provisioning and inventory management, and integration with CRM/external/3P systems. Expertise in Designing, Implementing, and configuration of Kenan BP Entities. Working knowledge on Kenan Migration tools (VUU and K2View) is mandatory (with at least 3 years experience in designing/developing using these tools) Must have the ability to turn high level requirements into Technical, Functional & Operational Specifications. Should have the ability to understand and challenge functional / technical solution specifications and programs that need delivery alignment. Good experience in troubleshooting and debugging of the applications. Should have experience in developing custom Kenan utilities using tools and technologies involving J2EE, JSP, PL/SQL, JBOSS, Java Script, Perl & Unix shell scripting , Hibernate, Swing, XML Must be able to work independently.. Why you will love this job? hy you will love this job? You are great at end-to-end product deployment and working with customers and we have great products and large global customers. What are you waiting for? This job is for you! You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development You will have the opportunity to work in multinational environment for the global market leader in its field

Software Engineer

Degree: 

Experience: 6-9

Function: IT Software : Software Products & Services