Skill: financial planning , reporting , f&a , o2c , p2p , excel , r2r , finance; Exp: 5-10 years; Job Description About IBM IBM India since 1992 provides solutions and services spanning all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in meaningful circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, rarely distinguishes IBM India from other companies in the industry. Business Unit Introduction Our Globally integrated IBM Cognitive Process Services team provides offshore, nearshore and onshore solutions to Client delivery service requirements across industries and geographies. With various streams under F&A (Finance and Administration) we excel in Record to Report (R2R), Procure to Pay (P2P), Order to Cash (O2C) along with Financial Planning and Analysis (FP&A), Recruitment Process Outsourcing HR learnings and Integrated Source to Pay Operations for our Clients. Who you are As a Professional Master Data Management you will support the development and implementation of cost effective solutions to meet the business objectives by providing multiple services to Customers supporting their organization. What youll do You will have day to day responsibility of monitoring a defined list of product groups as well as providing support for other product groups, translating retailer SKUs, quality checking and releasing international coded items, query management, Partial Coding Object (PCO) management and general changes to existing items. This role requires a high attention to detail, the ability to learn internal tools quickly, should work in a dynamic environment whilst maintaining high quality standards, a natural aptitude to develop good internal working relationships and a flexible work ethic. Responsible for Quality Checks and adhering to the agreed SLA/TAT. How well help you grow Access to all the technical and management training courses that will help you to become the guide you want to be will be given Learning directly from guide developers in the field; our team leads love to mentor, guide and help you we give you an opportunity to work in different domains to really understand what excites you Required Technical and Professional Expertise 5-10 Years experience in service delivery involving client happiness and SLA management. Proven People Management experience. Expertise in Excel, Advance Excel, Macros and VBA. Proven Interpersonal skills. Proficiency in Reporting and Presentation. Handle data effectively Ability to multi task Ability to work under high stress situations An understanding of, and a willingness to enforce to, formal change control procedures and disciplines. A self-starter who delivers high quality work and can adapt to new challenges, either on their own or as part of a team. Preferred Tech and Prof Experience Experience in Transaction or Data Entry processing in BPO Operations. Experience in Market Research will be an added advantage EO Statement IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Function: IT Software : Software Products & Services