Product Head General Health and Credit Insurance

  • Company:
    Citibank India
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    7 days ago
  • Category:

Skill: insurance , health insurance , portfolio , irda , sales contests , credit insurance , retail banking , underwriting , insurance sales , claims , insurance business; Exp: 12-15 years; Product Head General Health and Credit Insurance – 18059330 Description Job Description Position Title Product Head General, Health & Credit Insurance Grade/Level C13 Business Group GCG Function/Group Insurance Department Retail Bank Location Mumbai Role & Responsibilities Business/Department Objectives Product Head for General, Health & Credit insurance Core Responsibilities Product Management Business Planning Relationship Management with Insurance Companies Help in co creation of new products along with Insurance partners, suitable for Citibank customers Handling Promotions/Sales Contests/Incentives Legal and Compliance Framework Driving General, Health and Credit Insurance Sales Through Various Channels (Retail Banking, Cards, Digital, etc) Handling, revamping and setting up Operational Processes Financial/Budgetary Achieve Revenue targets for the channel Ensure renewal retention rates for the portfolio Required revenue contribution through the digital channels Ensure productivity/workstation/per sales person for the channel Individual Contributor (IC)/Managerial Managerial Key Deliverables Business Planning Preparation of Strategy for the General & Health Insurance Business Sales & distribution strategy Product & Channel Mix Growing digital channel contribution to insurance business Relationship Management with Insurance Companies Manage the key partnerships with the Insurance Partners Work closely with the Product/underwriting/Claims/Operations/Marketing and Actuarial teams in developing products/processes that meet the specific needs of the Citibank customer Co-Creation of New Products for Citibank Ensure that the bank continually innovates on introducing new and best in class products to Citibank customers Handling Promotions/Sales Contests/Incentives for Employees Execute sales incentive programs to drive sales Ensure adherence to Citibank and IRDA regulations for all campaigns Legal and Compliance Framework Ensure that Processes are in line with the regulatory framework Work within the Regulatory framework to create distribution /sales models to drive Insurance sales Manage control and compliance process requirements for General, Health and Credit Insurance Training Create simple, effective and innovative training modules to train the entire sales force across businesses Liaise closely with the Insurance partners to ensure Training support for the sales force Driving General and Credit Insurance Sales Through Various Channels Drive Sales of General/Health Insurance through tele-calling channels & digital set up new/manage existing channels Operational Processes Set up operational processes with the Insurance partners and in conjunction with the various business users to ensure seamless delivery of the products Set up systems to support these processes Resolve any customer queries and ensure customer satisfaction across businesses Qualifications Qualifications Required Education Master’s Degree Experience 12-15 years Preferred Education Master’s Degree Primary Location APAC-IND-MH-Mumbai Job Category Product Management Schedule Full-time Education Level Master’s Degree Shift Day Job Employee Status Regular Travel No Office Location / Address FIFC, Bandra East, Mumbai

Other Banking/Insurance


Experience: 12-15

Function: Finance / Insurance Services