opening for customer care executive

  • Company:
    Electricia Business Solution
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    2 weeks ago
  • Category:
    CRM/CallCentres/BPO/ITES/Med.Trans | Telecom

Skill: voice process , excellent communication skill , outbound; Exp: 0-2 years; JOB DESCRIPTIONELECTRICIA BUSINESS SOLUTIONDESIGNATION CUSTOMER CARE EXECUTIVE WORKING DAYS 5 DAYSSALARY DEPENDS ON LAST DRAWN SALARY AND INTERVIEW.JOB RESPONSIBILITYManage large amounts of calls.Maintain financial accounts by processing customer adjustments.Contribute to team effort by accomplishing related results as need.Open and maintain customer accounts by recording account information.Generate financial leads.Build sustainable relationships of trust through open and interactive communicationProvide accurate, valid and complete information by using the right methods/tools.Meet call handling quotas.Keep records of customer interactions, process customer accounts and file documents.Follow communication procedures, guidelines and policies.Advise on company information.Close out or open call records.Read from scripts.Excellent communication and presentation skills.Ability to multi-task, prioritize and manage time effectively.CONTACT PERSON HR ( 8104924159) LOCATION 2ND FLOOR, 80/105, MADHYAM MARG, MANSAROVER, JAIPUR, RAJASTHAN- 302020

Any Process – International BPO Type

Degree: 

Experience: 0-2

Function: BPO / Customer Care / ITES / KPO / Telecaller