Network/System Engineer Jobs in Karachi, Pakistan –

  • Company:
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    1 month ago
  • Category:
    Web & E-commerce

  • Setting up Laptops/ Desktops/ Tablets/ Mobiles/ Surface and other hardware devices
  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting to staff in UAE, Saudi, Bahrain, Egypt & Malaysia Branches
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals
  • Manging Local IT inventory
  • Manage the network plan and floor plan along with seating of the Karachi office
  • Manager local IT infrastructure, network and telephony

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