Skill: eigrp , ccnp , f5 , network routing , juniper , protocol suite , routing protocols , switching , nexus , load balancing , bgp , tacacs , routing , ccie , osi model , ospf , multicast , mpls vpn , vpn; Exp: 6-10 years; Atos SE (Societas Europaea) is a leader in digital services with pro forma annual revenue of circa 12 billion and circa 100,000 employees in 72 countries. Serving a global client base, the Group provides Consulting & Systems Integration services, Managed Services & BPO, Cloud operations, Big Data & Cyber-security solutions, as well as transactional services through Worldline, the European leader in the payments and transactional services industry. With its deep technology expertise and industry knowledge, the Group works with clients across different business sectors Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public sector, Retail, Telecommunications, and Transportation. Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and is listed on the Euronext Paris market. Atos operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, Unify and Worldline. Responsibilities / Technical skills Continually improve upon skills and ability to learn new technologies. Participate in problem management processes that have engineering or architectural elements Resolve operational issues escalated from Tier 2 and ensure documentation and training occurs to ensure Tier 2 resolution on the next occurrence. Mentor Tier 2 staff on event handling & response. Demonstrate a dedication to seeing work delivered accurately and within SLA timeframes. Works closely with teammates to ensure procedures and escalation processes are followed & communication occurs. Routinely engage with and forge solid working relationships with the internal and client based Engineering & Architecture teams. Provide hands on support for a variety of Data Center technologies with a heavy focus on Routing, Switching, and load balancing Experience with technologies and platforms such as VRFs, Nexus 9k, 7K and 5K switches Extensive support of Routing Protocols/Technologies such EIGRP, BGP, IS-IS, OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast. Provide hands on support for a variety of Security technologies including Firewalls, VPNs and SSL solutions including Cisco ACS Radius, TACACs, Required hands on experience with Firewall Management tools such as Juniper and Checkpoint Provider Provide hands own support for load balancers such F5 GTM/LTM VPN, F5 GTM/LTM Reverse Proxy Strong understanding of application communication methodologies. Perform or participate in complex maintenance or deployment activities. Ability to perform TCP/IP Network traces/packet captures with solid experience interpreting results. High level of confidence and competence communicating on bridges. Solid background in vendor management to drive incident resolution. Experience with monitoring tools and strategies. Routinely mentor junior staff in areas of process, technology, execution and other areas. Execute and analyze packet captures using Netscout, Wireshark and other related technologies. Serve as extensions of the leadership team as directed for workload management and routine guidance. Perform or participate in complex maintenance or deployment activities. Create or modify documentation in response to new events and learnings. Routinely provide constructive feedback for improvement opportunities. Assist management with determining suitable training and areas of technical need within the team. Communication skills Must have excellent communication skills including written, oral and presentation Serve as the intake arm of the Offshore centre to ensure new systems or processes are introduced into production are fully monitored, documented, supportable and the Operations team has received the proper training and/or orientation to effectively provide support. Working Experience 6 10 years of Network support experience in a mid to large sized organization. Soft skills Two or more of the following certifications or higher strongly preferred JNCIP, JNCIE, CCNP-R&S, CCIE-R&S Experience with application and/or network Architecture & Engineering Strong knowledge of packet capture methodologies, tools and analysis Expert level knowledge of the OSI model and TCP/IP Protocol Suite Advanced to expert knowledge of TCP/IP network routing and switching Compensation and Benefits A great incentive to join the Atos team is the market competitive range of benefits that the Company provides. These include a competitive salary, as well as a number of core benefits, such as; 25 days annual leave plus bank holidays; private medical insurance, which all new starters will be automatically opted into; an attractive stakeholder pension scheme, with employer contributions of up to 10 PERCENT 25 basic salary; Life Assurance; Income Protection; Personal Accident Insurance; and Season Ticket Loan. In addition to this Atos operates a flexible benefits scheme that allows you to purchase discounted products and services. Additionally, comprehensive training and development is delivered in a variety of ways, leading to accreditation if required. Your Application If you wish to apply for this position, please click below to complete our online application form and attach your CV in either Word, rtf or text format. Atos does not discriminate on the basis of race, religion, colour, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements. We are committed to making reasonable adjustments to the applications process for people with disabilities. Disclaimer If you receive an emailing asking you to provide your bank details in order to buy an equipment to integrate Atos, please dont answer to this emailing as it is a fraudulent email.
Function: IT Hardware : Hardware Products & Services