Manager- Systems Engineering

  • Company:
    Cisco Systems Inc.
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    1 week ago
  • Category:
    Software Services | Internet/Dot com/ISP

Skill: organizational development , resource planning; Exp: 14-16 years; People-focused technical sales professional with broad knowledge of Cisco products, solutions, technologies and related programs. Provides technical direction and business guidance to the regional sales team. Drives revenue through account planning and resource planning / allocation. Proactively develops and maintains a team of high-performing SEs and continually seeks innovative methods for improving team performance. Helps meet regional revenue goals by driving innovative technical programs and overseeing day to day account-level activities. Collaborates with key customers/partners as a trusted advisor to enable sales and drive customer/partner satisfaction. Reports To SED , India Sales Qualifications Typically requires BE, BTECH, MTECH or equivalent with 14-16 years related technical sales industry experience and 5-6 years management experience (or demonstrated leadership of technical teams within Cisco) Responsibilities Sales Process Alignment Prospect Build and maintain consultative relationships with customer/partner technical leaders Promote the business and technical value of Cisco to customers and partners Qualify Opportunities Monitor and approve requests for customer/partner-focused pre-sales resources Assist in determining domain / solution-focused resources and approving requests for these resources Propose Drive/support the team in the creation of the technical proposals, leveraging external resources (tools, specialists, etc.) as needed Approve Address escalations and solve problems Close Provide timely and appropriate feedback that focuses on those things that will make the biggest difference in performance; reinforces efforts and progress Track and report team metrics for a given opportunity Ensure proper handoff’s/transitions Personal and Organizational Development Monitor and measure team progress against business plan and recommend changes as needed Interact with business units to provide support for local region Lead cross-functional projects within area of responsibility Facilitate expert communications and expert understanding of customer requirements among customers, partners, corporate, and the field Proactively seek feedback on self; recognize own capabilities and take initiative to continually improve Act as advocate for continual improvement in customer/partner experience to increase brand loyalty for Cisco Understand drivers of customer/partner satisfaction and overall relationship management; strive to improve experience and help address critical requests (for example CAP cases, Service Requests, etc.) Understand mechanisms for building team capacity and improving team performance Measures (using appropriate metrics), reviews and manages the performance, development and satisfaction of ones team Creates and manages a budget for resources to enable the team (CPOC, Development, Travel, etc.) Sales Strategy and Planning Collaborates to create technical business plans (territory, account, etc.) by compiling customer, partner and Account Team feedback and adding own knowledge of local market demand Create a technical resource plan for territory or operation and integrate into the sales plan Collaborate with Management Team to prioritize and target team opportunities; review quantitative information to identify and explain trends Align resources to deliver on commitments and drive results Lead team to technical account strategies that align to customer/partner business requirements and goals and assign resources appropriately Assist in qualified partner identification where appropriate Technical Accumen Excellent knowledge in Routing & Switching, Software Defined Networking, Datacenter Solution Architectures, Application Performance, Cloud Architecture, Public, Private, Hybrid Cloud Services and management. MultiCloud management solutions



Experience: 14-16

Function: Human Resource / IR / Training & Development