Manager- Customer Service & Payments – Technology and Operations


  • Company:
    DBS Bank Ltd
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    1 month ago
  • Category:
    Financial Services/Stockbroking

Skill: issue , business management , collection , commerce , filing; Exp: 5-6 years; Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities Undertake preliminary scrutiny / checks defined to be undertaken at branch for processing of allocated Trade Products on IMEX system Coordinate with the client to regularize documentary shortfalls noted by CTO. Timely revert to CTO for raised queries, to support processing of transactions as per agreed TATs / SLAs Update inward register for closure of allocated trade products and issue e-mail confirmation for transactions scanned on daily basis at EOD Ensure timely release of intimation memos, debit / credit advices in all cases Coordinate with other banks for advising of letters of credit Follow up with client for due payment / repayment of LC / Collection and discounted documents/IDPMS and EDPMS entries. Maintain and Update IDPMS and EDPMS for Branch for receipt of Bill of entries (BOE) and handling of Export documents as per internal guidelines. Effectively handling the queries for internal and external client. Support Business in smooth onboarding of NTB relationship. Adequate filing and safe custody of all live and paid transactions, as per internal guidelines Adherence to deadlines on submission of regulatory returns required to be submitted to RBI To be an effective back up for Senior Manager Trade operation. Requirements The jobholder should have requisite skills in terms of understanding the various trade products and have 5-6 years experience of working in Trade Operations University Degree in Commerce Degree / Diploma in Business Management preferred Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Cost Accounting/ ICWA

Degree: 

Experience: 5-6

Function: Accounting / Tax / Company Secretary / Audit