Lead Analyst

  • Company:
    Bank of America
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    3 weeks ago
  • Category:

Skill: information technology , autosys , sql , global delivery , production support , production environment , application support , .net; Exp: 12-15 years; Lead Analyst Hyderabad, India Job number 18039073 Job Description Overview (Bank of America overview, BA Continuum India overview, Business Overview) Bank of America is one of the world’s largest financial institutions, serving individual consumers, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. BA Continuum is a nonbank subsidiary of Bank of America, part of our Global Delivery Center of Expertise in the bank. Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for the individuals, businesses and institutional investors we serve worldwide. Were committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals. BA Continuum India Pvt. Ltd. supports business process, information technology and knowledge process across Consumer Banking, including Card and Home Loans, Legacy Asset Servicing, Global Banking and Markets, and Global Wealth and Investment Management lines of business at Bank of America. Global Wholesale Banking Technology (GWBT)comprises of technology for Commercial, Corporate and Investment Banking Customers of Bank of America across the globe. The team works closely with the business and strategic partners to architect, design and develop applications for the Global Wholesale Banking Line of Business. Job Description (Overview of Role) An opening exists for an experienced production support lead within Global Wholesale Banking Technology & Operations (GWBT&O) team in India. The successful candidate will be part of Loan IQ L2 Production Support team. He/she will work on and ensure that all incidents related to the supported applications are resolved in a timely manner. The resource will ensure functioning of the production environment with the view to maintain stability and control. Responsibilities This position is a hands-on technical role that requires the analyst to be able to support incidents in the production environment and also provide release and health-check/monitoring support. The analyst will have overall responsibility for day to day support of the CREDIT suite of applications. Hands on experience with L2/L3 support Provide application support in accordance with standard guidelines within the agreed SLAs. Debug and identify production issues by analyzing code, complex SQL queries & stored Procedures Participate in high priority incident triage calls which may include but not limited to DB server issues, application server issues and network issues Partnering with L3 support teams to resolve issues and drive problem management Review service trends, identify themes, communicate risk and propose technical solutions Monitor performance trends, system stability and trigger preventive actions Good functional Knowledge on LoanIQ (Finastra) product and loan processing. Required Skills Essential Good functional Knowledge on LoanIQ (Finastra) product and loan processing. Previous experience in handling LoanIQ production support incidents Experience working with US based users Strong in SQL. Strong analytical skills with a natural ability to research and resolve complex systems, applications and user issues Flexibility to work in a shift environment (no night shifts) Ability to multi-task and adapt quickly to changesin priorities Excellent spoken and written English and clear oral communication skills. Experience in Batch Net jobs and autosys jobs. Desirable ITSM Remedy .Net Strong in SQL queries/stored Procedures. Education BE/B. Tech/MCA Experience Range 9 Years 12 Years Work Timings 11.30 am to 8.30 pm Job Location Hyderabad. Posting Date 03/07/2018 Location Building No. 5B Mindspace – BUILDING 3, MINDSPACE, RAHEJA IT PARK – India Full / Part-time Full time Hours Per Week 45

Software Engineer

Degree: MCA/ PGDCA

Experience: 12-15

Function: IT Software : Software Products & Services