Lady Customer Care Executive

  • Company:
    A Leading Food Manufacturing Company
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    3 weeks ago
  • Category:

Skill: “Customer Care Executive” , Telecalling , Telecaller , “Customer Servicing”; Exp: 2-4 years; Managelarge amounts of incoming callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customers

Voice & Accent Training | Voice Process – Both BPO Type


Experience: 2-4

Function: BPO / Customer Care / ITES / KPO / Telecaller