KGS-Administrator-AMS-Gurgaon


  • Company:
    KPMG India Pvt Ltd
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    1 month ago
  • Category:
    Consulting Services | Financial Services/Stockbroking

Skill: administrator , client support , infrastructure; Exp: 0-3 years; We are recruiting for a Business Associate in the Account Management Support team. Working as a Business Associate in this team, your responsibilities will include Monitor the queue of new client contacts / account records created. Data validation, ensuring newly created data is accurate and valid. Liaise with people requesting new client contact / account records via the bulk upload process including data validation processes using PowerBI Enrich client records with information held in other platforms / data sources Use external research tools for data validation and data enrichment activities Remove duplicate client account / contact records Liaise with the National Client Support team to ensure that the two systems are aligned (SAP &CRM) Check Sentinel for Sentinel ID number and add number to client account record in CRM Check account hierarchy against Sentinel Hierarchy and make changes accordingly. Deal with data updates requests on behalf of the business where required Review the FTSE 350 on a quarterly basis Deal with more complex CRM queries routed from the IT helpdesk/Finance & EM Helpdesk Run and build complex in-system advanced find queries and share with business representatives Manage daily CRM deployment process. Update master deployment file to ensure we can track users who have been assigned a license, completed training/ Risk declaration and who has been given access to CRM. Monthly KPI reporting on support tickets and utilization Dealing with daily marketing opt outs and bounce backs. Country India Location. Gurgaon Service Line Infrastructure Contract Type Fixed Term Contract Full Time / Part Time Full Time

H/W Installation/Maintenance

Degree: 

Experience: 0-3

Function: IT Hardware : Hardware Products & Services