Skill: it architecture , information technology , functional design , ms visio , use cases , oracle erp , crm , oracle , mobile , it , siebel , oracle sales , senior business analyst , business process; Exp: 8-11 years; Job Id 161 Job Title Opening for the position of Field Service Functional Lead Industry Information Technology Functional Area Software Development Salary 12 Lac – 18 Lac About the Client The company provides a full range of IT services customized to meet each clients specific needs and business objectives. Our client is dedicated to the cost-effective delivery of integrated IT solutions that achieve outstanding business success. Its services consisits of End to end CX (Customer experience) strategy & roadmap, Application selection, Assessment & best practices evaluation , IT Architecture & Application fit, Product implementations end to end project execution, Managed Services & Post production support Also, they provide following solutions End to end CX (Customer Experience) Solution, Oracle Sales Cloud (Fusion CRM, CRM On Demand Solutions), SaaS CX Integrations and Siebel On Premise Solutions Currently, the company has been expanding its presence across the country and abroad and is today present across India (Pune), California, Australia, U.K. And Singapore. Job Description 1) Working as a senior business analyst and a functional lead. 2) Integrating the Siebel field services with Oracle ERP R12 systems for Ingersoll Rand. 3)Working closely with business in aligning and designing their processes as per the industry Siebel standards. 4)Interacting closely with the end users in understanding their business process and the documents later served as the requirement s documents for application development. 5)Coordinating with the Oracle R12 ERP team for perfect compatibility of two systems. Desired Candidate Profile Candidate should have 1. Experience as functional lead in field service / workforce management solutions 2. Experience in Siebel Field Service implementations 3. Experience in any field service scheduler implementations like Oracle Mobile Workforce Management (Oracle MWM) / Oracle Real-Time Scheduler (ORS) 4. Experience in requirements gathering and functional design/solution/architecture 5. Experience in writing use cases and providing work flow diagrams 6. Experience in customer facing roles 7. Experience in MS Visio 8. Should have minimum 8 years of overall experience with at least 3 years of experience as functional lead.
Degree: ME/ M.Tech./ MS (Engg/ Sciences)
Function: IT Software : Software Products & Services