Skill: network , system maintenance , firewall management , hardware , network infrastructure , it asset , helpdesksupport , infrastructure; Exp: 8-11 years; Icertis is the leading provider of enterprise contract management in the cloud. The Icertis Contract Management (ICM) platform is an innovative, easy-to-use platform that is highly configurable and continually adapts to complex business needs. It has been acknowledged as the leading solution in the category by Gartner, Forrester, Spend Matters, and several other analyst firms. Icertis was also recently named the 2018 Microsoft US Partner of the Year across all categories. The ICM platform is used in 90 countries around the globe, and we have offices in Seattle, WA; San Jose, CA; Edison, NJ; Stuttgart and Frankfurt, Germany; Paris, France; London, UK; Zurich, Switzerland; Sofia, Bulgaria and Pune, India. We will be opening offices in Singapore and Sydney, Australia later in 2018. Today, the ICM platform is used to manage 5 million contracts, by 2 million subscribers, in 40 languages. With its intelligent workflow and built-in analytics, ICM provides ongoing contractual insights and best-of-breed contract management. ICM enables customers to increase compliance, improve governance, mitigate risk and enhance user productivity, thereby maximizing ROI and accelerating time to value across the global enterprise. For more information, visit www.icertis.com . Icertis is looking for IT Director to look after infrastructure oversight of all technical operations. We need a hands-on professional who enjoys rolling up his or her sleeves and working with the team to achieve goals, eliminate security risks and increase employee satisfaction. The successful candidate will be a change management expert and extremely knowledgeable about the hierarchical infrastructure of Icertis information systems. You will be responsible for our entire systems administration team and will report to IT Head. Your operations and system maintenance experience will help our systems grow as we expand. Responsibilities Develop reliable metrics for hardware and software while ensuring strategic capacity planning Communicate clearly about any IT related potential impacts to the user community. Oversee the operation of Office 365 as well as global network infrastructure Manage IT asset inventory and global procurement of IT assets Identify security vulnerabilities and eliminate them with strategic solutions that increase data safety Direct and support implementation of software and hardware upgrades Identify and recommend new technology solutions that we can implement in our department Manage Icertis helpdesk Support and improve Audio Video experience for Icertis global organization Skills & Qualification Bachelors Degree in computer Science or related field 8 years management experience in an IT environment 3 years experience working with Office 365, Skype for business online, Exchange online, One drive etc. etc. Experienced/Certified on ITIL processes Microsoft Windows certificates highly desirable Experience providing IT solutions in a software product environment preferred Hands on experience on Office 365 and Microsoft licensing terminology Experienced in network and firewall management Strong on IT process framework as well as knowledge about IT Standard Operating Processes Icertis is not open to 3rd party solicitation or resumes for our posted FTE positions. Resumes received from 3rd party agencies that are unsolicited will be considered complimentary. Icertis, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Function: IT Hardware : Hardware Products & Services