Interviews : Sales Associate (Voice /Non voice) – NFC


  • Company:
    Convergys
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    2 months ago
  • Category:
    CRM/CallCentres/BPO/ITES/Med.Trans

Skill: CCO , CSE , CSR , CCA , inbound , Customer care , Calling , inside sales , telesales , telecaller , b2b , upsell , nonvoice , non-voice , chat process , chat support , sales process , voice; Exp: 0-3 years; Designation Sales Associate (Voice / Non voice) Job Description – Inbound Customer Service / Upselling.Interface with customers via chat or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services. Roles & Responsibilities-Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.Clarify customer requirements; probe for and confirm understanding of requirements or problem.Support customers across Telecommunication, Financial Services & Healthcare vertical.Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.Candidate Profile-Any Graduate fresher OR Under-Graduate / drop out / pursuing Bachelors- any fresher can applyBE/Btech freshers are not eligible (at least 6 months ICC Experience)Excellent verbal and written communication skills.Flexible with 24/7 Environment.Salary up to 22,000 take home & attractive Incentives amount(Non Voice Process)Additional Benefits- Two-way A/C cabs. (Convergys was awarded for best in industry transport service).Medical insurance worth 1 lakhs.Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhsGratuityEducation Assistance plan Annual entitlement of up to INR 24,000.Employee / corporate discounts at majority of retail chains / hospitals / laboratories.For telephonic interview or to inquire about more job openings, please connect with Convergys Hiring Specialist OR Walk-In at below mentioned address-Convergys Recruitment Center Eqra-8826295827, Neha-8826295830 Address 4B, First Floor, Taimoor Nagar, Opp Taimoor Nagar Gurdwara, New Friends, Colony, New Delhi, Delhi – 110065

Any Process – International BPO Type | Non-Voice Process – International BPO Type | Telemarketing | Voice Process – International BPO Type

Degree: CA (Chartered Accountant) | CS (Company Secretary) | ICWA | M.Arch. (Architecture) | M.Com. (Commerce) | M.Ed. (Education) | M.Pharm. (Pharmacy) | M.Phil. (Philosophy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA | MD/ MS (Medicine) | ME/ M.Tech./ MS (Engg/ Sciences) | Master of Dental Surgery (MDS) | ML/ LLM (Law)

Experience: 0-3

Function: BPO / Customer Care / ITES / KPO / Telecaller